Job Description

Sales Assistant / Executive - Luxury Jewellery Boutique

Are you passionate about luxury, style, and providing exceptional service?
We're seeking a customer-focused

Sales Assistant / Executive

to join our high-end jewellery boutique, where you'll help clients discover timeless pieces and create unforgettable experiences.

What You'll Be Doing:

1. Sales & Product Expertise

Drive sales and exceed individual and store targets Present products with confidence and product knowledge Explain unique craftsmanship and brand heritage to customers

2. Customer Service Excellence

Deliver outstanding service throughout the sales journey Build long-term relationships with clients Manage after-sales support, including inquiries and client follow-ups

3. Boutique Operations

Maintain boutique appearance and visual standards Support with stock inventory and point-of-sale operations Follow all operational SOPs to ensure efficiency and security

4. Team Collaboration

Work closely with team members to meet shared goals Participate in team meetings and share suggestions for improvement

Your Profile:

1-3 years of experience in retail or sales (luxury industry preferred) Confident in communication and sales presentation Professional, polished appearance with a customer-first mindset Strong initiative, energy, and teamwork attitude Proficiency in Bahasa Malaysia & English

Why Join Us?

Work with a reputable luxury brand Supportive and energetic team culture Opportunities for career growth in the luxury retail space

Benefits:

8 or 9 days off day per month Overtime payment EPF, SOCSO, EIS contribution Competitive commission and performance incentives Annual performance bonus Training provided Medical & Dental Allowance Parking Subsidy

Location: IOI City Mall, Putrajaya

Job Type: Full-time

Pay: RM2,300.00 - RM3,400.00 per month

Benefits:

Dental insurance Maternity leave Opportunities for promotion Professional development
Application Question(s):

What is your expected salary?
Experience:

retail: 1 year (Required)
Language:

Malay (Required) English (Required)
Work Location: In person