Are you passionate about luxury, style, and providing exceptional service?
We're seeking a customer-focused
Sales Assistant / Executive
to join our high-end jewellery boutique, where you'll help clients discover timeless pieces and create unforgettable experiences.
What You'll Be Doing:
1. Sales & Product Expertise
Drive sales and exceed individual and store targets
Present products with confidence and product knowledge
Explain unique craftsmanship and brand heritage to customers
2. Customer Service Excellence
Deliver outstanding service throughout the sales journey
Build long-term relationships with clients
Manage after-sales support, including inquiries and client follow-ups
3. Boutique Operations
Maintain boutique appearance and visual standards
Support with stock inventory and point-of-sale operations
Follow all operational SOPs to ensure efficiency and security
4. Team Collaboration
Work closely with team members to meet shared goals
Participate in team meetings and share suggestions for improvement
Your Profile:
1-3 years of experience in retail or sales (luxury industry preferred)
Confident in communication and sales presentation
Professional, polished appearance with a customer-first mindset
Strong initiative, energy, and teamwork attitude
Proficiency in Bahasa Malaysia & English
Why Join Us?
Work with a reputable luxury brand
Supportive and energetic team culture
Opportunities for career growth in the luxury retail space
Benefits:
8 or 9 days off day per month
Overtime payment
EPF, SOCSO, EIS contribution
Competitive commission and performance incentives
Annual performance bonus
Training provided
Medical & Dental Allowance
Parking Subsidy
Location: IOI City Mall, Putrajaya
Job Type: Full-time
Pay: RM2,300.00 - RM3,400.00 per month
Benefits:
Dental insurance
Maternity leave
Opportunities for promotion
Professional development
Application Question(s):
What is your expected salary?
Experience:
retail: 1 year (Required)
Language:
Malay (Required)
English (Required)
Work Location: In person
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