Job Description

Position Name : Retail Assistant Location : Pavilion 2, Bukit Jalil Working Hours : 9.30 am \xe2\x80\x93 5.30 pm Salary Range : RM 2,800.00 - RM 3,500.00
Job Scope

• Ensure respond promptly to customers\xe2\x80\x99 request and promote and sell the company\'s products, as well as to provide excellent customer service to ensure customer satisfaction and retention.
• Efficiently handling daily parcel packaging, effective warehouse management, for instance inventory control and updates.
• Assist in minor posting, like insta story and product shooting to increase page reach and engagement rates.
• Work closely with the marketing team to promote effective campaigns and initiatives that grow sales number and enlarge customer base.
• Also, collaborate with marketing in order to increase page awareness.
• Tasks involved in managing marketplace platforms, including Instagram, Facebook, Shopee, XHS and etc corresponding responsibilities.

Requirements

• Candidates must possess 1-2 years of relevant experience in sales servicing line. Experience in e-commerce is an added advantage.
• Candidates must possess at least Diploma / Bachelor\'s Degree
• Strong sales drive, customer-focused and motivated towards a successful career in sales and marketing.
• To be responsible for responding to any orders and enquiries through social media / incoming calls / emails in a professional, friendly and efficient manner.
• Multitasking, Team player, energetic, high problem solving skills and able to multitask and work independently with good time management and organisational skills.
• Have basis knowledge on photo and video editing (Canvas and etc) is an added advantage.

Welcome contact: 012-472 1776
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