Job Description

This position will support sales colleague by performing various administrative and operational tasks, facilitating smooth sales processes, and enhancing customer satisfaction. This roles might involves direct interaction with customers, coordination with colleagues, and assist in achieving sales targets. Candidates must posses good communication skills, customer centric approach and the ability to handle task given by superior.Responsibilities1) Customer Service:

• Address customer inquiries and provide product information
• Assist customers with purchasing decisions and offer product recommendations (offer right products and quote customers)
• Handle customer complaints and resolve issues (if happened)

2) Sales Support:

• Assist colleagues in daily sales activities and administrative tasks
• Prepare and manage sales orders and reports accordingly.
• Coordinate with logistics department to ensure timely delivery of products

3) Inventory Management:

• Monitor and ensure products are properly labeled, store and recorded
• Assist in stocktaking and inventory audits (if necessary)

4) Sales Reporting:

• Compile and prepare sales reports and presentations
• Basic track and analyzed sales performance (if requested)
• Provide insights and recommendations to sales team based on data analyzed

5) Administrative Tasks:

• Schedule and coordinate meetings and appointments for sales team. (Setting zoom or wechat meeting if requested)
• Manage correspondence and communication on behalf of the sales team
• General office duties

6) Team Collaboration:

• Can work in group with colleagues to achieve collective goals
• Provide backup support if necessary
• Participate in team meetings and contribute ideas

Qualifications and Skills: * Minimum high school level

• Can speak and write in Chinese and English (Company business requires to deal with Chinese people)
• Experience in sales, customer services related field is more preferable
• Outgoing personnel, and strong interpersonal skills
• Excel in Microsoft office Suites (Excel, Word and Powerpoint)
• Ability to work independently and as part of a team
• Customer focused attitude with problem solving capabilities

Benefitsa) EPF/ Socsob) Annual leave/ Medical Leave/ Hospitalization Leave (follow Labor Law)c) Claims, Performance Bonus, Allowance etc.d) Office refreshmentse) Friendly working environmentAdditional Benefits

• Allowance Provided
• Training Provided
• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• 5 Working Days
• Annual Bonus
• Performance Bonus

SkillsCustomer Service Communication Skills MultitaskingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Ricebowl