Job Description

Position

Location

: Genting Highlands Premium Outlets (GHPO), allowance will be provided.

Contract

: 3-month's full-time contract starting Mid-November (subject to further extension).



The Sales Associate's role is to create a good customer shopping experience by providing exceptional customer service. In addition, he/she has to be a good team player by supporting the retail team in store operation matters and whenever necessary.

Key Responsibilities

Meet/Exceed individual and store sales targets


Achieve all KPIs and CRM requirements Focus on cross, up-selling and have strong "matchmaking" skills for all product categories
Provide exceptional customer care


Drive local clients network growth Recruit and convert prospect clients Build lasting relationships with clients by bonding with them, understanding their desires and providing advice Maintain client books to retain actual clients and detect new potential clients Keep in contact with clients to arrange appointments/share collection information/product arrivals to grow loyalty
Good team management


Maintain an open, positive and constructive communication with team members
Provide support in merchandise inventory


Keep track of physical inventory of merchandise and inform Store Manager about product replenishment Assist with refilling, unpacking, packing and sorting of stocks
Provide support in visual display of merchandise


Maintain visual standards under the direction of VM department
Lead/Provide support in store projects/back office procedures


Proficient and accurate use of POS Participate in all inventory, cycle counts and goods receptions Ensure store functional maintenance Respect stockroom guidelines
Be vigilant about store security and loss prevention


Prevent, minimize and reduce risk of stock loss or theft occurrence at all times

Requirements

Minimum 1 year of retail sales experience will be an added advantage Ready-to-Wear (RTW) and/or luxury fashion experience will be an added advantage Good understanding of luxury market and practices Good communications and interpersonal skills Good team player Motivated and driven Good customer service and selling skills Good in mix and match on Ready-to-Wear (RTW) Good flair of fashion sense

KENZO

MAISON

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Kenzo has been infusing positive energy and contagious freedom for half a century by boldly proclaiming a polychrome, daring and borderless fashion that celebrates nature and cultural diversity. Founded in Paris in 1970 by Kenzo Takada, who opened his first boutique in Galerie Vivienne in Paris, the House continues to cultivate and reinterpret codes that make it unique with dynamic modernity: a mix of prints and harmony of refined colors and an exuberant and sophisticated creativity imbued with optimism and impertinence.


In September 2021 Kenzo embarked on a new chapter in its history with the naming of Nigo as the House's new Artistic Director.