Maintain daily care of aquarium livestock and display tanks.
Create and manage aquascapes that are visually appealing and sustainable.
Guide customers in fish care, aquascaping techniques, and product recommendations.
Actively approach customers to promote and sell aquarium products, livestock, and related services.
Identify customer needs and recommend suitable products or services to drive sales.
Monitor and report on livestock health.
Operate POS system and manage product restocking.
Unpack and handle new livestock and inventory.
Assist in achieving sales targets and participate in upselling and cross-selling activities.
Support store cleanliness, promotions, and events
OR
Sales Associate (Retail)
Engage with customers, assist with product selection and purchases, and perform cashiering duties (handling payments).
Actively promote pet care products and services to achieve monthly sales targets.
Assist and educate customers during interactions with animals (e.g., cats, dogs, small pets).
Maintain cleanliness and orderliness of the store -- including sales floor, backroom, and animal enclosures.
Feed, handle, and care for animals including:
Cats, dogs, guinea pigs, hamsters, rabbits, reptiles, insects, and fish
Monitor and maintain animal welfare -- ensure proper temperature, hygiene, and living conditions.
Unpack, label, and restock merchandise on shelves and displays.
Create and manage simple content for
social media platforms
(product highlights, store updates, etc.)
OR
Sales Associate (Petting Zoo)
Ensure high levels of customer satisfaction through excellent sales service.
Follow all companies' policies and procedures.
Accurately describe our petting zoo annual pass and ongoing promotion packages to our customers.
Keep up to date with our promotion and any other collaboration information.
Recommend and upsell petting zoo annual pass or any other promotion to our customers.
Do social media posting or live during free time to promote our petting zoo or any other content related to our company.
Basic sales closing and cashiering skills.
REQUIREMENTS: -
Sales Associate (Aquatic)
Enthusiasm for aquascaping and aquatic pets.
Basic knowledge of aquarium systems and fish/plant care.
Willingness to learn and take initiative.
Friendly, responsible, and good communication skills.
Willing to work on weekends and public holidays.
Able to communicate in 2 or more local languages (e.g., Bahasa Malaysia, English, Mandarin).
Prior experience in aquatics or retail is a plus, but not required.
OR
Sales Associate (Retail)
Willing to work afternoon shifts, weekends, public holidays, and during festive seasons.
Able to speak and understand
English and Bahasa Malaysia
(Mandarin is an added advantage).
Previous sales or retail experience
is a plus.
Comfortable handling animals of all kinds, including
dogs
, and committed to their welfare.
Willing to perform cleaning duties, including
cleaning cages, handling waste
, and working in smelly/dirty environments.
Physically fit to
lift and carry heavy items
(e.g., animal cages, large pet food bags).
Friendly, responsible, and passionate about pets and customer service.
OR
Sales Associate (Petting Zoo)
Working experience in the sales industry.
Basic understanding of sales principles and customer service practices.
Proficiency in English and Bahasa Malaysia. (Mandarin and other language is a plus)
Solid communication and interpersonal skills.
Sales and customer service focus.
Confident, adaptability, teamwork, helpful and engaging personality.