Job Description

Description

Primary Objective:

• Solicit and promote sales of ASB product to achieve business KPIs
• Deliver superior customer experience

Key Responsibilities:

Sales

• Solicit and promote sales of ASB products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing

as well as self-generated leads

• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement

with new to bank customers

• Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the

Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and

standards set by the Bank

Requirements

Requirements:

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related fields
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment.
• Ability to relate and connect to local community.
• Good communication skills.
• Basic understanding of finance and banking products.

Benefits

-

RHB Bank