Job Description

About You In this role you will support the GM (dotted reporting to Branch Manager) to achieve sales target Your Day-to-Day

• Supporting/assisting the GM on:-
• Attend to customers\xe2\x80\x99 enquiries via walk-in, website, WhatsApp, and other channels.
• Engage with customers to recommend a EV Bike that best meets their needs using your knowledge of CARSOME products and services.
• Deliver customer expectations and enhance customer experience at every stage of the buying process; from booking to test-drive and delivery.
• Build and establish a positive relationship with customers.
• Complete relevant information and documentation to ensure smooth transactions.
• Provide after-sale service to ensure customer satisfaction.

Your Know-How

• Qualification in SPM / Diploma / Degree (in any discipline).
• Prior Sales and Customer Service working experience; in the Retail, Hospitality, or Airline industry will be a plus point!
• Tech-savviness. You can quickly learn new tools and navigate multiple applications!
• Strong listening skills and a strong customer focus.
• Ability to work in a high-energy sales environment.
• Ability to work with and through teams to achieve results.
• Ability to interact and communicate with individuals at all levels.
• High level of self-motivation; alongside a positive, can-do attitude!
• A passion for the work we do and the impact we are making within our industry.
• An interest in EV bikes or the automotive industry will be EXTRA awesome!

Job Types: Full-time, Permanent Salary: RM1,500.00 - RM2,500.00 per month Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Fixed shift
• Monday to Friday
• On call
• Weekend jobs

Supplemental pay types:

• Attendance bonus
• Commission pay
• Overtime pay
• Performance bonus

Ability to commute/relocate:

• Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)

Education:

• STM/STPM (Preferred)

Experience:

• Sales: 1 year (Preferred)

Language:

• English (Preferred)