Job Description

JOB SUMMARY

To coordinate the department's sales activities, support team members through secretarial and office administration. Communicates and Co-ordinates the needs of the sales team to all departments within the hotel. For all guest's proposal, to work closely with sales person by providing accurate and detailed information within 24 hours of guest's enquiry

DUTIES & RESPONSIBILITIES

Manage departmental documentation and filing system accurately and in a professional manner. To be able to operate the computer (PC) efficiently so as to maximize productivity and generate required reports in timely manner. Answer all in-coming in a professional, courteous and friendly manner before the third ring. Correctly handle the telephone system of the hotel and to accurately receive telephone messages with the caller's name, company he/she represents and contact details. Attend Sales and Marketing meeting and meeting deemed appropriate to take accurate and precise minutes. Meeting minutes distributed within forty-eight (48) hours. Effectively manage the department's tracing system. Create and administer the departments filing effectively. Communicate with Sales colleagues for follow-ups. To assist the Sales Manager to ensure accuracy of venues in the banquet and catering reservation book and to manage changes accordingly. To establish and maintain a good working relationship with associates within Sales & Marketing Dept. and other departments. Monitor a stock record of all stationery and collaterals for use of the department. To plan and conduct hotel inspection/familiarization tours in a professional manner according to departmental standard and procedures guide. Assist your fellow administrative colleagues towards creating a clean and conductive working environment. Assist when possible, Sales Managers on related sales and marketing issues and actively involved in the sales discussion.
Job Type: Full-time

Pay: RM1,800.00 - RM2,300.00 per month

Benefits:

Free parking Health insurance Maternity leave Meal provided Opportunities for promotion Professional development
Work Location: In person