Job Description

Mohon

Kelayakan

Our Client is No.1 Fleet Management System brand in Taiwan that include great service process, software solutions, hardware, and cloud server, and they bring all these experiences here to help fleets in Malaysia become more efficient and productive.

Our Client was established in 2004 in Taiwan and specialize in Fleet Management System. The business motto of our client is "Fast service and lifetime warranty," which is their promise to give their customers the fastest repair service within 48 hours.

Position: Sales Coordinator

Location: Kota Kemuning, Shah Alam

Working Days: Monday to Friday 9am - 6pm

• Minimum diploma holders, preferably with degree holders
• Proficient in both written and spoken English, Bahasa Malaysia and Mandarin.
• Have passion to learn and great sense of responsibility
• Excellent communicator, able to build trust and grow trust with team members
• Knowledge of customer service principles and practices
• Knowledge of administrative procedures
• Knowledge of relevant compute applications i.e. Microsoft Office
• Fresh Graduates are encouraged to apply
• 5 days' work week

Tanggungjawab

• Assisting salesperson to call new/existing customers
• Handle paperwork and documentation- Prepare Invoice, follow up with payment
• Arrange schedule for salesperson with customers
• Work with the team to be able to achieve team/company target
• Interact directly with customers and suppliers/principles either by telephone, electronically or face to face- Respond promptly to customer /supplier inquiries, coordinate customer complaints with sales
• Keep records of customer interactions and transactions
• Manage administration
• Communicate and coordinate with internal departments
• Follow up on customer interactions
• Provide feedback on the efficiency of the customer service process
• And any other related assignment from time to time

Manfaat

• Basic: RM2,800 - RM3,000

• Annual Leave, Bonus
• Transport Allowance is RM100 & 20% of the sales person sales.
• Medical Coverage: Medical claim 600 Per year
• RM2,800 - RM3,000
• EPF, SOCSO, EIS

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