Job Description

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1. Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.

2. Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

3. Handling orders by email, or mail and checking the orders have the correct prices, discounts, and product numbers.

4. Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

5. Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

6. Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.

7. Making the company's products and services as attractive to potential customers as possible.

Job Details

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Job Info & Requirement

Contract Type
Full-time


Job Type
Non-Executive


Experience Level
1-3 years


Job Categories
Customer Svc/Call Centre


Minimum Education Required
DIPLOMA


Language Required
English, Bahasa Malaysia


Nationality Preferred
Malaysians Only


Gender Preferred
All Genders


Own Transport
None

Salary & Other benefits

Salary

RM 2,500 to RM 3,000 per month

Other Benefit (Optional)
Annual Leave, Sick Leave, Married Leave, Maternity Leave, Paternity Leave, Company Clinic Panel, Salary Increment