Job Description

:

Handle inquiries from potential clients about meeting spaces, accommodations, and event bookings, providing information to facilitate the sales process Assist in preparing sales proposals and contracts tailored to the specific needs of clients, outlining pricing, services, and terms to secure bookings Coordinate the booking process for meetings, events, and accommodations, liaising with clients, internal departments, and vendors Build and maintain relationships with clients through regular communication, providing personalized service that addresses any concerns or requests Maintain client databases and records, tracking interactions, bookings, and preferences to enhance customer satisfaction and loyalty Assist in coordinating logistics for events, including setup, catering, audiovisual equipment, and other arrangements to ensure client satisfaction Prepare and maintain sales reports, tracking key performance indicators such as revenue, bookings, and conversion rates to evaluate sales performance and identify areas for improvement Provide administrative support to the sales team, including scheduling appointments, managing calendars, and preparing documents and presentations as needed Collaborate with other hotel departments to coordinate sales efforts, leverage resources, and maximize revenue-generating opportunities for the hotel

Qualifications & Requirements:

Outstanding customer service skills Proficient in Microsoft Office applications Proven experience and creating proposals Strong written and verbal communication skills(Multi-lingual as necessary)
Job Types: Full-time, Permanent

Pay: From RM1,700.00 per month

Benefits:

Free parking Maternity leave Meal provided Opportunities for promotion Parental leave Professional development
Work Location: In person