Job Description

Primary duties and responsibilities

Conduct FAM. tours requested by prospective clients. Assisting in recommend venues, up selling F&B requirements at optimum profit margin by controlled cost. Collate accurate information from client's file and translate into a detailed Event Order adequate equipment and suitable venue for each function. Ensure correct distribution to all departmental personnel involved. Must be available to welcome the guest upon checking and to confirm the event details with the guest. Conduct pre-inspection before each event to ensure that all requirements and arrangement is according to the Event Order. Clear and precise communication as well with all relevant department of the hotel. Evaluate/investigate and implement corrective measures for any complaint to the best of his/her ability and to inform the immediate superior. To manage the event halls/ function spaces (for blockage) with Rendezvous system in line with SOPs. Assist in executing marketing campaigns to promote the hotel's services, amenities, and special offers including tele-marketing. Ensure that all records such as function blockages are kept up to date. Assist in coordinating events, promotions, and partnerships to drive sales and increase brand visibility. Assist in site inspections (potential clients) as when required. Complete assigned projects and tasks within designated timelines, demonstrating strong attention to detail and a proactive approach to learning and problem-solving. Conduct close observation and make all the essential recommendations to the management regarding more effective and more organised handling of specific operation within the department. Any other duties and responsibilities as needed and when required by superior

Requirements

Diploma or degree in Hospitality, Business Administration, or related field Fresh Graduated are welcome Experience in client-facing and collaborative roles Strong communication, organizational and time-management skills Proficiency in MS Office and hospitality systems

Required competencies

Proactiveness Team player spirit Sense of ownership/ responsibility over own work Problem solving attitude Excellent interpersonal and communication skills Attention to detail Situational awareness
Job Type: Full-time

Pay: RM1,800.00 - RM2,300.00 per month

Benefits:

Free parking Health insurance Maternity leave Meal provided Parental leave Professional development
Work Location: In person