to support our sales team and ensure smooth communication between customers, suppliers, and internal departments.
The ideal candidate is proactive, organized, and able to manage both administrative and customer engagement tasks efficiently.
Key Responsibilities
Prepare
quotations
,
sales orders
, and related documents accurately and on time.
Conduct
cold calls
to potential customers to introduce company products and services.
Follow up
with existing customers to offer
service maintenance
,
spare part replacements
, or new product recommendations.
Provide
excellent customer service
by handling inquiries, feedback, and complaints professionally.
Coordinate with the
sales
,
service
, and
accounts
teams to ensure smooth order processing and delivery.
Maintain and update the
customer database
and sales records in the system.
Assist in monitoring and tracking customer orders, service schedules, and payments.
Prepare simple
sales reports
and summaries for management review.
Support sales campaigns, promotions, and other marketing activities when required.
Job Requirements
Diploma or Degree in
Business Administration
,
Marketing
, or related field.
At least
1-2 years of working experience
in sales coordination, customer service, or administrative support (fresh graduates are encouraged to apply).
Good communication and interpersonal skills -- confident in handling phone calls and follow-ups.
Able to work independently, with good attention to detail and time management.
Proficient in
Microsoft Office (Word, Excel, Outlook)
; familiarity with
SQL or similar systems
is an advantage.
Positive attitude, responsible, and a strong team player.
Job Type: Full-time
Pay: RM2,200.00 - RM3,300.00 per month
Benefits:
Free parking
Maternity leave
Opportunities for promotion
Parental leave
Professional development
Education:
Diploma/Advanced Diploma (Preferred)
Experience:
Sales Coordinator: 1 year (Required)
Language:
English (Preferred)
Bahasa (Preferred)
Mandarin (Preferred)
Work Location: In person
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