. Handle customer inquiries and process sales orders
. Coordinate with production, warehouse and logistics departments to ensure timely delivery
. Prepare sales reports and assist in monitoring sales targets and KPIs
. Maintain and update customer database and sales records
. Liaise with customers on order status, delivery schedules and product availability
. Support the sales team in administrative tasks and follow-ups
. Assist in the preparation of marketing social media materials activities and participate in the trade shows when requited
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