Sales Cum Customer Representative
Kuala Lumpur, Malaysia
Job Description
- PREFERRED 2 YEARS EXPERIENCE IN RELATED FIELD HOWEVER FRESH GRADS ARE WELCOME
- FLUENT IN SPOKEN AND WRITTEN ENGLISH AND BAHASA MELAYU, ADDITIONAL LANGUAGES SUCH AS MANDARIN AND CANTONESE WILL BE AN ADDED ADVANTAGE AND MORE WELCOME
- FAMILIARITY WITH CRM SYSTEM IS A PLUS
- ABLE TO WORK UNDER PRESSURE, \'CAN-DO\' ATTITUDE, CAN WORK UNDER LOW SUPERVISION AND FAST LEARNER
- RESULT-DRIVEN AND A VERY DISCIPLINED CANDIDATE ARE ENCOURAGED TO APPLY
- WILLINGNESS TO GO BEYOND THE JOB DESCRIPTION TO MEET BUSINESS GOALS
- PHYSICAL INTERVIEW IS A MUST
- AS A SALES CUM CS YOU MUST BE ABLE TO INTERACT WITH PROSPECTS REMOTELY ON PHONE, EMAIL, OR OTHER CHANNEL
- THIS ROLE WILL ENTAIL WORKING AT A COMPUTER DURING THE SCHEDULED WORK SHIFT
- HANDLE INBOUND AND OUTBOUND CALLS WITH NEW PROSPECTS AND EXISTING CUSTOMERS TO EDUCATE, AND INFORM CUSTOMERS ABOUT OUR PRODUCTS AND HELP THEM SELECT AND SIGN UP FOR THE ONE THAT IS RIGHT FOR THEM
- HANDLE EMAIL INQUIRIES AND LIVE CHAT IN CRM OR OTHER ONLINE CHANNEL
- RESOLVE CUSTOMER COMPLAINTS BY INVESTIGATING PROBLEMS, DEVELOPING SOLUTIONS; PREPARING REPORTS, AND MAKING RECOMMENDATIONS TO MANAGEMENT
- HIT THE TARGET SET BY YOUR SUPERVISOR
- PERFORM OTHER DUTIES AS ASSIGNED
- Company Team Building
- Career Development
- Company Expansion
- Medical Benefit
- Allowance Provided
- Medical and Hospitalisation Leave
- Training Provided
- Performance Bonus
- 5 Working Days
- EPF / SOCSO / PCB
- Annual Leave
Ricebowl
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Job Detail
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Job IdJD1070161
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned