Job Description

Designation : Sales Engineer (Civil / Construction)
Hiring Department : Sales
Employment Type : Permanent
Work Location : Kota Kinabalu Sabah (Home based)
Reporting to : Head of Sales & Regional Manager East Malaysia
Salary : RM5,800 ++

Business development

• You are responsible for the sales KPIs (Revenue, Gross margin and collection)
• You devise and implement sales strategies in practice, and the most profitable way to win and service business for the company
• You are responsible for identify & soliciting potential customers and projects in order to secure business while manage and maintain a pipeline capable of delivering the budget
• You develop both new and existing accounts and expand business through-face-to-face contact with the customers

Customer service and satisfaction

• You ensure client satisfaction in all stages of the project i.e. acting as a link between the client and the internal departments.
• You manage key accounts and projects brought in, until closing and return of products
• You build a strong and profitable relationship with personnel in customer organisation
• You take quality enquiries
• You respond to enquiries for sales business received by whatever means and converting these enquires into orders
• You sell and service the solution/product
• You conduct regularly scheduled jobsite service visits instructing the workers in the proper and safe utilization of equipment thereby shortening their learning curve
• You ensure that the customer is satisfied with the equipment and the production he/she is obtaining and insure proper recording and coordination of shipments & returns.
• You ensure correct usage and maintenance of Doka sales systems and tools

Others

• You communicate clearly and collaborate with engineering and operations team mates
• You are accountable to all credit interactions with the customer and ensuring payment is received in full
• In conjunction with management, producing plans, budgets, forecasts (effectively using the Victori II tool) subsequently delivery against these plans
• And any other tasks assigned

What you need to succeed.

• Professional requirements
• Technical education & experience in selling or working in Civil like MRT/LRT, tunnels
• 3-5 years strong civil / technical experience within construction or construction related industry. you should be able to read plans and understand formwork

Personal Requirements:

• Strong sales management skills
• Strong interpersonal, communication, organization, follow-up and negotiation skills and strong numerical aptitude
• Team oriented and positive attitude
• Must be able to speak and write in Mandarin
• Sabahan Preferred

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