Job Description

Location:

Skudai, Johor

:

Develop and expand a new customer base, including individual F&B outlets, coffee chains, restaurant chains, hotels, and dealer accounts. Follow up on clients' latest projects and identify business opportunities. Propose tailored solutions such as

rental

,

rent-to-own

, or

outright purchase

of dishwashing machines, chemicals, and related accessories (e.g. pre-rinse sets, flytraps, tissues). Prepare and manage quotations and proposals for equipment and consumables. Handle rental and rent-to-own contract processing, ensuring customer acknowledgment and deposit collection prior to installation. Schedule and attend

site meetings

with customers together with service engineers to ensure pre-installation requirements are met. Coordinate the submission of

installation instruction forms

to customers before job commencement. Offer

maintenance contract renewals

to customers nearing the end of rent-to-own periods. Deliver monthly invoices and statements to individual branches or headquarters and support cheque collection. Monitor customer payment status, initiate account holds for delayed payments beyond two months, and coordinate with Sales Support to send reminder letters. Decide on repossession actions for non-paying accounts after prolonged delinquency. Collect and compile

competitor quotations

for chemicals and machine rental/rent-to-own offerings. Test competitor chemicals to evaluate performance and provide feedback. Share market updates and customer insights internally to support strategic sales planning.

Job Requirements:

Diploma/Bachelor's in Business, Marketing, or related field. 1-3 years of B2B sales experience, preferably in F&B, restaurant, or hotel sectors. Experience in handling key accounts and client relationship management. Strong communication, negotiation, and problem-solving skills. Able to propose technical products like dishwashers and cleaning solutions. Target-driven, proactive, and customer-oriented. Proficient in Microsoft Office; CRM knowledge is a plus. Possess own transport and willing to travel. Fluent in English, Bahasa Malaysia and

Mandarin

.
Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Professional development
Experience:

Sales: 1 year (Preferred)
Language:

Mandarin (Preferred)
Willingness to travel:

75% (Preferred)
Work Location: In person