Job Description

Faculty/Department: UCSI Hotels Sdn Bhd

Campus: Kuala Lumpur

Responsibilities

• Develops sales strategy in accordance with the sales department\'s policies. In doing this, he or she must use all the systems available to put in place a suitable sales organization whilst seeking new directions for sales growth.
• Responsible for the overall business of the room and banquet revenue of the hotel while assisting the Sales & Marketing Manager in expanding a larger clientele.
• Review the marketing campaigns conducted, analyse and check the growth of the market in his or her sector, produce monthly reports, settling management indicators, analysing statistics and managing a budget.
• To achieve hotel\'s budget in terms of overall Room & Catering budget by formulating marketing strategies, development and coordination of sales activities to further enhance market share and supervision of the sales team.
• Maximizing business opportunities in targeted segment in the market.
• Constantly review direct competition for market intelligence.
• Maintains good working relationship with all other departments of the hotel.
• Follow up with all clients before and after big functions.
• Follow up with customers for any sales and marketing related event/inquiry.
• To attends special sales promotion or marketing activities organized by hotel.
• Drive sales through customer direct approach and meet up to promote hotel/event packages.
• Drive sales through digital and online marketing to expand the target range.
• Understand the product of UHC, together with pricing and other details.
• Analyse current strategy, demand and competition.
• Creates and develop promotional activities.
• Writing reports.
• Organizing events and product exhibitions.
• Managing digital campaigns and social media.
• Produce invoice, Letter of Undertaking/Approval, BEO, ensuring payment and ensuring the event goes well.
• Work together with F&B Manager and Room Division Manager.
• To carries out all other duties as directed by the supervisor.

Requirements

• Preferably candidate with Bachelor\'s Degree, Advanced/Higher Diploma, Diploma in Hospitality/Tourism Management, Management, Sales & Marketing.
• At least 2 years working experience in similar position in Hotel Sales (Room and Catering Sales).
• Possess good communication skills, excellent command in written and spoken English.
• Computer literate and knowledge of Delphi system would be an advantage.
• Have good contacts with Corporate Industry, Government, Bank, Insurance, Oil &Gas, Pharmacy will be an added advantage.
• Ability to plan and execute events with strong sense of detail.
• Knowledge of organizing event and meeting client requests.
• Good organizers, ability to prioritize workload & work within tight deadlines.
• Proactive and team player.
• Pleasant, warm and friendly personality.
• Highly motivated and result oriented.

Deadline: 01 Dec 2023 | Last Update: 01 Nov 2023

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