Job Description

MohonKelayakan

• Minimum SPM
• Proficiency in Mandarin and English (Bahasa Malaysia will be an advantage)
• Minimum 1 year experience in telemarketing or similar sales experience
• Excellent Communication skills and Attention to detail
• Able to work independently
• Good Attitude and Team spirit

Tanggungjawab

• Outbound Calls: Conduct outbound calls to targeted prospects with the aim of creating interest in the company's products or services.
• Product/Service Knowledge: Develop a comprehensive understanding of the products or services being offered to effectively communicate their features and benefits.
• Lead Generation: Identify and qualify potential leads through effective questioning and conversation, ensuring accurate data entry.
• Appointment Setting: Schedule appointments or demonstrations for the sales team with interested and qualified prospects.
• Follow-up: Conduct timely follow-up calls to nurture leads, address inquiries, and maintain engagement with potential customers.
• CRM Utilization: Use Customer Relationship Management ( RM) tools to record and track interactions, ensuring accurate and up-to-date information.
• Targets and Metrics: Meet or exceed assigned targets for lead generation, call volume, and conversion rates.
• Feedback: Provide feedback to the sales and marketing teams based on customer responses and market trends.
• And any other tasks entrusted from time to time.

Manfaat

• Earn up to RM5,000 monthly including commission
• EPF, SOCSO and EIS provided
• 12 Annual Leave days, 14 Sick Leave days
• Medical Claims provided
• Mon-Fri, 9am-6pm

KemahiranCustomer service Listening Phone Skills Customer Inquiries Communication Skill Customer Satisfaction Service Orientation Cold Calling Strategic Prospecting Skill Product Knowledge Upselling Closing Deals Sales PitchingPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Maukerja