Job Description

We are hiring! If you are an awesome individual looking to join a passionate team, we want you! YANG SPACE is a professional office furniture provider

• Candidates must possess at least Diploma education level.
• Language: English, Bahasa Malaysia & Mandarin.
• Candidates must be competence in sales, customer service or relevant field.
• Proficient with computer skill such as Microsoft Office.
• At least 1 years of relevant experience is required. (Fresh graduate are also welcome)

Responsibilities

• To deliver high quality of services by respond to enquiries from multiple channel (calls, messages, emails, social media, website, walk-in and etc)
• To achieve customer expectation on products or services with accurate information.
• To analyze customer needs and develop strategies for meeting the needs effectively.
• To convert the marketing leads to sales and increase the conversion rate.
• To provide cares, informative messages and proactive follow-up services to all customers.
• To keep and maintain good relationships by providing excellent value to the customers.
• To maintain and ensure the customer database is accurate and up-to-date.
• To collect feedback from the customers and respond on the reviews.
• To comment, report and raise customer issue to the management.
• To achieve KPI and company goal with the team.
• To assist in ad hoc task and other task that superior assign to.

Benefits

• EPF, SOCSO, EIS, HRDF
• Annual Leaves, Medical Leaves, Public Holiday Leaves
• KPI Performance Incentive
• Attractive Commission Scheme (easily earn up to RM5,000 excluding Basic Salary)
• Annual Performance Bonus
• Employee insurance coverage
• Training Provided
• 5 Working Days
• Career progression opportunity

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