Job Description

Q Industries & Enterprise (M) Sdn. Bhd. is a leading hotel & restaurant equipment specialist that is currently operating from Seksyen 26 Shah Alam, Selangor, Malaysia. The organization has been in operation for over 2 decades and our primarily focus are on hotels with a 3 \xe2\x80\x93 5 star rating as well as established restaurants & cafes nationwide. Our product line encompasses all essential loose items needed by these establishments such as chinaware, glassware, cutleries, buffetware, table accessories, linens, guestroom items, kitchenware and many more.We are a highly motivated and dynamic team. Currently, we are seeking a Sales Executive whose primary focus is approaching new potential customers with aim of winning new business as well as maintaining good relationships with existing clients. A successful candidate will be able to perform the following tasks (but not limited to) on a day to day basis:

• Maintaining and developing relationships with customers in person and via telephone calls and emails.
• Gaining a clear understanding of client\xe2\x80\x99s businesses & requirements and proposing suitable products & solutions.
• Able to conduct a presentation appropriately to make a sale.
• Responding to incoming emails and phone enquiries.
• Having a clear understanding on cost calculations and providing clients with quotations.
• Process orders received from managed accounts.
• Liaising with suppliers & manufacturers for product information, custom made solutions and progress of existing orders.
• Creating detailed proposal documents for projects and tenders.
• Advising clients on forthcoming product developments and new launches.
• Resolves client\xe2\x80\x99s complaints by investigating problems; developing solutions or making recommendations to management.
• Follow up & coordinate on accounts receivables, contacting client for overdue payment.
• Work as a team, sharing best practices and market information.

• Excellent interpersonal skills.
• Able to communicate and write in English & Bahasa Malaysia.
• Able to communicate in Mandarin is an advantage.
• Is proficient in writing and handling emails.
• Is proficient with Microsoft Word, Excel and Outlook.
• Ability to work in a team.
• Has self-initiative and able to work with minimal supervision.
• Willing to work at Seksyen 26, Shah Alam.
• Has own transport and able to travel to neighboring states for sales enquiries.

Q Industries & Enterprise (M) Sdn. Bhd.