Job Description

Journey with us!

Combine your career goals and sense of adventure by joining our incredible team of employees at

Royal Caribbean Group

We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world



We are proud to be the vacation-industry leader with global brands -- including Royal Caribbean International Celebrity Cruises and Silversea Cruises -- the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests



Royal Caribbean Group's Trade Sales Team has an exciting career opportunity for a full time Sales Manager XiAn Reporting to Director Sales & Marketing North & West China

Position Summary

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This position is to deliver high value guests from the Trade FIT environment for Royal Caribbean International (RCI) This role is responsible for promoting RCI brand awareness enabling strong FIT sales and group bookings It will be necessary to hit the ground running and show clear evidence of a personable style building relationships whilst building sound plans for marketing and ultimately selling Royal Caribbean in China in increasing numbers


We are seeking a dynamic and results-driven Sales Manager to nurture and grow our partnerships The ideal candidate is a persuasive negotiator and a collaborative planner who thrives on understanding customer needs and driving mutual growth You will be responsible for managing a portfolio of Key Accounts & OTAs developing joint business plans and executing strategies that deliver exceptional value and measurable results for both the customer and our company

Drive for Results & Performance Management:

Establish effective solutions for achieving business targets
Take ownership for the commercial performance of assigned accounts including sales revenue profitabilityand market share
Analyze business data to identify trends root causes of performance gaps and new opportunities for growth and efficiency Visibly improve account performance by implementing innovative solutions to increase effectiveness and achieve/exceed targets

Customer Relationship Management:

Build and maintain strong long-lasting customer relationships by understanding their unique business needs organizational dynamicsand personal working styles
Flex your communication and engagement approach to effectively connect with diverse stakeholdersfrom day-to-day contacts to senior executives Serve as the primary point of contact and trusted advisor for your assigned accounts

Joint Business Planning:

Work collaboratively with customers to develop implementand manage annual Joint Business Plans that align mutual strategic objectives
Make commercial plans ensuring clear objectives timelinesand performance metrics are established and agreed upon
Lead collaborative reviews with customers to assess plan performance identify opportunitiesand adjust strategies as needed Work internally with the RCI groups and Charters team to effectively land and manage groups and Charters

Negotiation and Influence:

Utilize a advanced range of negotiating techniques to achieve agreement on commercial terms promotional activitiesand strategic initiatives
Develop compelling proposals and arguments to persuasively negotiate and influence customer decisionssecuring profitable outcomes for the company Navigate complex discussions to reach agreements that strengthen the partnership and drive win-win results

Qualifications Knowledge and Skills

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Bachelor's degree in business administration Marketingor a related field
Minimum 2 years of experience in key account management sales or customer development preferably in cruising industry or FMCGtechnology environment Proven ability to understand different styles and flex personal approach to build rapport and strong relationships with a diverse customer base Demonstrated experience in Joint Business Planning with a track record of successful collaborative plan implementation Strong Negotiation Skills:
Strong foundational negotiation skills with a clear ability to develop proposals negotiate termsand positively influence customer decisions
Unwavering Drive for Results: A proven track record of visibly improving business performance finding efficienciesand exceeding sales and profitability targets
Excellent analytical communicationand presentation skills and demonstrates a keen insight into both offline and online market development
Proficiency in CRM software (egSalesforce) and Microsoft Office Suite

We know there's a lot to consider

As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!


It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment