Job Description

MohonKelayakan

• Diploma or Degree in Sales/Marketing, Culinary Arts, Food Science, or related field
• 2-3 years of sales experience in the F&B industry, preferably with HORECA and bakery ingredients
• Strong understanding of bakery, caf\xc3\xa9, and confectionery operations, ingredients and techniques
• Passion for baking and a genuine interest in culinary arts and food trends
• Excellent communication, presentation, and negotiation skills
• Proficiency in Computer and MS Office Suite
• Willingness to travel as needed
• Fluency in Malay language and English, both written and spoken

Tanggungjawab

• Develop and implement strategic sales and marketing plans targeting bakeries, caf\xc3\xa9s, confectioneries, and relevant HORECA businesses
• Conduct market research to identify potential clients and understand their needs
• Act as a trusted advisor to bakery, caf\xc3\xa9, confectionery, and relevant HORECA clients, providing product recommendations and solutions
• Present and promote our bakery and food service products to bakery owners, chefs, managers, and relevant HORECA decision-makers
• Negotiate pricing agreements, contracts, and terms of sale with bakery, caf\xc3\xa9, confectionery, and relevant HORECA clients
• Collaborate with the marketing team to develop targeted marketing campaigns for the bakery, caf\xc3\xa9, confectionery, and relevant HORECA segments
• Coordinate with internal departments for seamless delivery and support for bakery, caf\xc3\xa9, confectionery, and relevant HORECA clients
• Prepare quotations and ensure timely delivery of products
• Track and report sales activities, progress against key performance indicators, and sales plans
• Maintain customer data in computer databases and manage customer complaints/issues
• Respond to customer orders and queries, inform customers of promotions and new products
• Execute continuous improvement activities to enhance sales processes and customer satisfaction
• Track and collect payments from customers
• Participate in industry events, trade shows, and conferences relevant to the bakery, caf\xc3\xa9, confectionery, and relevant HORECA sectors

Manfaat

• Attractive remuneration
• Professional development and career growth
• Sales leadership training and mentoring
• EPF & SOCSO contribution
• Leave entitlement and medical benefits
• Free parking
• Friendly environment and supportive coworkers

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