Job Description

MohonKelayakan

• Language: Mandarin is a plus, proficiency in English and Malay.
• Possess at least Diploma or Degree/BA in Business Studies / Management / Advertising sales/ Marketing or any relevant field.
• At least 2 years of working experience in related field especially in sales.
• Preferably specializing in the social media advertising and marketing experience.
• Basic experience in dealing with international customers/clients.
• Content writing and good copywriting skills.
• Good at conducting market research and collecting data to understand current market and potential market.
• Experience in handling B2B e-commerce platforms such as: Shopee, Lazada, Amazon, etc.
• Responds to constructive criticism with openness and takes proactive steps for continual improvement in a professional manner.

Tanggungjawab

• Market Research and Analysis:

• Conduct market research for local and international market to evaluate trends, brand awareness, and competition ventures, competitor activities, and other factors that may impact the company\'s marketing and sales strategies.
• Understand basic market segmentation, market penetration and market targeting concept.
• Analyses data to identify market opportunities and threats.
• Assist in preparing business proposals or marketing proposals involving promotional products and market opportunities as needed.
• Sales and Marketing Strategy:

• Assist in developing and implementing sales and marketing strategies to achieve company objectives.
• Identify business opportunities with existing and potential customers.
• Customer Relations:

• Perform daily outbound calls to prospects and manage inbound calls.
• Proficient in sales, demonstrating a proactive and aggressive approach to achieving sales targets.
• Handle customer inquiries and complaints to ensure satisfaction.
• Initiate and control surveys online/physical to assess customer requirements.
• Gather and analyze customer feedback to identify areas for improvement and enhance customer satisfaction.
• Follow up customers to ensure that any issues or concerns have been addressed satisfactorily and to maintain ongoing engagement with your audience.
• Represent the company professionally at industry events, exhibition, trade shows, conferences, and other networking opportunities.
• Marketing Execution:

• Prepare marketing proposals and quotations in response to customer requirements.
• Collaborate with team members to prepare budgets and monitor expenses for marketing activities.
• Organize and oversee advertising/communication campaigns across various platforms.
• Content Creation and Communication:

• Write copy for diverse marketing distributions such as brochures/flyers, press releases, email marketing and website material.
• Maintain relationships with media vendors and publishers for collaboration in promotional activities.
• Reporting and Monitoring:

• Report to the Head of Department (HOD) and CEO as necessary, on a weekly or daily basis.
• Monitor the progress of marketing campaigns with teammate and submit performance reports.

Key qualities

• Dedication: Demonstrate initiative and commitment to achieve sales & marketing goals and objectives, with a proactive attitude towards tasks and projects.
• Discipline: Ability to adhere to guidelines, procedures, and timelines consistently while consistently follows protocols and receive instructions well.
• Good Ethical Conduct: Upholds ethical standards in all aspects of work, including interactions with clients, colleagues, and superior.
• Demonstrate integrity, honesty, and respect in all professional dealings.
• Ability to adapt and grow in a competitive environment.
• Fast learner, critical thinking, innovative and willingness to learn.
• Demonstrates humility and the ability to work collaboratively within a team.
• Strong organizational and time-management abilities.

Manfaat

• Annual Leave
• Medical Leave

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