Job Description

• Possess at least Diploma or Degree/BA in Business Studies / Management / Advertising sales/ Marketing or any relevant field.
• At least 2 years of working experience in related field especially in sales.
• Preferably specializing in the social media advertising and marketing experience.
• Basic experience in dealing with international customers/clients.
• Content writing and good copywriting skills.
• Good at conducting market research and collecting data to understand current market and potential market.
• Experience in handling B2B e-commerce platforms such as: Shopee, Lazada, Amazon, etc.
• Responds to constructive criticism with openness and takes proactive steps for continual improvement in a professional manner.

ResponsibilitiesMarket Research and Analysis:

• Conduct market research for local and international market to evaluate trends, brand awareness, and competition ventures, competitor activities, and other factors that may impact the company\'s marketing and sales strategies.
• Understand basic market segmentation, market penetration and market targeting concept.
• Analyses data to identify market opportunities and threats.
• Assist in preparing business proposals or marketing proposals involving promotional products and market opportunities as needed.

Sales and Marketing Strategy:

• Assist in developing and implementing sales and marketing strategies to achieve company objectives.
• Identify business opportunities with existing and potential customers.

Customer Relations:

• Perform daily outbound calls to prospects and manage inbound calls.
• Proficient in sales, demonstrating a proactive and aggressive approach to achieving sales targets.
• Handle customer inquiries and complaints to ensure satisfaction.
• Initiate and control surveys online/physical to assess customer requirements.
• Gather and analyze customer feedback to identify areas for improvement and enhance customer satisfaction.
• Follow up customers to ensure that any issues or concerns have been addressed satisfactorily and to maintain ongoing engagement with your audience.
• Represent the company professionally at industry events, exhibition, trade shows, conferences, and other networking opportunities.

Marketing Execution:

• Prepare marketing proposals and quotations in response to customer requirements.
• Collaborate with team members to prepare budgets and monitor expenses for marketing activities.
• Organize and oversee advertising/communication campaigns across various platforms.

Content Creation and Communication:

• Write copy for diverse marketing distributions such as brochures/flyers, press releases, email marketing and website material.
• Maintain relationships with media vendors and publishers for collaboration in promotional activities.

Reporting and Monitoring:

• Report to the Head of Department (HOD) and CEO as necessary, on a weekly or daily basis.
• Monitor the progress of marketing campaigns with teammate and submit performance reports.

Key qualities

• Dedication: Demonstrate initiative and commitment to achieve sales & marketing goals and objectives, with a proactive attitude towards tasks and projects.
• Discipline: Ability to adhere to guidelines, procedures, and timelines consistently while consistently follows protocols and receive instructions well.
• Good Ethical Conduct: Upholds ethical standards in all aspects of work, including interactions with clients, colleagues, and superior.
• Demonstrate integrity, honesty, and respect in all professional dealings.
• Ability to adapt and grow in a competitive environment.
• Fast learner, critical thinking, innovative and willingness to learn.
• Demonstrates humility and the ability to work collaboratively within a team.
• Strong organizational and time-management abilities.

Benefits

• Annual Leave
• Medical Leave

Additional Benefits

• Training Provided
• Annual Leave
• EPF / SOCSO / PCB
• Medical and Hospitalisation Leave

SkillsProduct Knowledge Communication Skill Presentation Skill Buyer Research Cold Calling Customer Relationship Management Closing Deals Sales PitchingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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