Job Description

Key Responsibilities:

1. Sales & Customer Management

- Act as the primary point of contact for TM and related Network Contractors nationwide

- Build and maintain long-term customer relationships to drive repeat business and strategic partnerships

- Manage customer inquiries, quotations, proposals, and order processing

- Conduct regular follow-ups on delivery schedules, forecast requirements and sales opportunities

2. NeC Channel Management

- Oversee end-to-end support for NeC customers under TM's ecosystem

-Coordinate with logistics, production, and finance teams to support NeC orders

- Monitor market trends and competitors to identify business opportunities

- Assist in onboarding and profiling new NeC customers in line with company policies

3. Sales Performance & Reporting

- Prepare and submit weekly sales updates and market intelligence

- Track and report monthly targets, forecast and achievements.

- Assist in preparing proposals, presentations, and tender-related submissions.

4. Coordination & Execution

- Work closely with the internal cross-functional teams (logistics, finance, operations) to ensure customer satisfaction

- Support the Contract Management Manager in executing strategies and action plans
- Lead site visits, product briefings, and customer support sessions when required.

5. Credit & Collection

- Assist in monitoring customer credit limits and outstanding payments

- Follow up with customers to ensure timely payments in line with agreed terms

JOB REQUIREMENTS:

1. Bachelor's Degree in Business Administration, Marketing, Engineering or equivalent

2. Minimum 2 years experience in sales. preferably in telecommunications, fiber optics or related industry

3. Strong interpersonal and communication skills (Malay & English)
4. Proficient in Microsoft Office (Excel, PowerPoint, Word) and able to prepare professional reports

5. Ability to work independently and manage multiple stakeholders across regions

6. Possess own transport and willing to travel domestically as required.

Job Type: Full-time

Pay: RM4,000.00 - RM4,500.00 per month

Work Location: In person