Job Description

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Sales & Operations Support Assistant
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MYR2,500 - MYR3,500 Per Month
Commission: MYR300 - MYR500
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Fresh Graduates
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Posted a day ago o Closing 30 Sep 2025
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Requirements
Education: Minimum Diploma in Business Administration, Marketing, or related field. SPM but with experience is welcome.
Experience: 1-2 years in customer service, sales coordination, or administrative support (experience in building materials/flooring industry is an advantage). Fresh Graduates are welcome too.
Skills:
Good communication skills (verbal & written in English, Bahasa Malaysia; Mandarin is a plus).
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office (Excel, Word) and familiarity with SQL accounting software preferred.
Basic knowledge of sales documents (Quotation, Invoice, Delivery Order, Credit Note).
Personal Attributes:
Customer-oriented with problem-solving mindset.
Able to work independently and in a team.
Detail-oriented, accurate, and reliable.
Responsibilities
Customer Handling - Attend to walk-in, WhatsApp, calls, and email inquiries; provide product info and quotations.
Sales Processing - Issue quotations, invoices, delivery orders, and credit notes; collect and record payments.
Delivery & Logistics - Arrange customer deliveries and supplier pickups; update customers on order status.
Complaint Management - Handle and resolve customer complaints and product returns.
Reporting - Prepare report
Team Coordination - Liaise with operations, purchasing, and accounts for smooth order fulfillment.
Benefits
EPF, SOCSO & EIS contributions
Annual leave entitlement
Medical leave & hospitalization benefits
Training & career development opportunities
Yearly dental care allowance
Performance bonus (based on company and individual performance)
Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Training Provided
• Performance Bonus
• Overtime Pay

Skills
Sales Management Customer Relationship Management (CRM) Negotiation Flooring Solutions
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