Job Description

Sales Process Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Sales Process Specialist you will support the Sales Support Manager to establish and maintain a centralized support for coordination, harmonization & support of Sales Force processes, methods, tools, best practices & KPI. Implement and operationalize the Marketing and Sales processes, sales support infrastructure, market intelligence and sales training in the dedicated area of responsibility. Applying operational excellence methodologies and providing sales enablement solutions the Account Managers in relations to materials, data, references, etc. Reporting to Sales Support Manager for PAEN Solution Business.

Your responsibilities

• Supports at the dedicated area a proper implementation and communication of the sales processes, e.g. SFDC hygiene, Opportunity processes, etc and proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency. Assists in understanding process bottlenecks, inconsistencies and works towards resolutions.
• Representative of Division, Business Unit or Product Group for all tool related topics (e.g. upgrades, new tools) in the area.
• - Responsible for the sales tool deployment (e.g. SFDC,)
• - Supports the implementation of enabling technologies to local sales units, e.g., BI, CRM and Mobility.
• - Supports the development and use of the opportunity tracking tools and collect the business requirements (e.g. from BUs, users) to enhance the sales processes and improve market intelligence. Monitors the compliance of the sales teams in the region with required standards for maintaining data in the sales tools. Act as key player in the business reference teams, by suggesting improvements to the tools based on own evaluations to achieve simplification and to increase users' acceptance.
• Ensures a proper communication and updates on issues related to tools' development and new functionalities and supporting for division specific sales documentation, guidelines and updates.
• Responsible for the deployment and distribution of common sales reports and market intelligence essential to the sales community in the dedicated area. Recommends revisions to existing reports and assists in the development of new reporting tools as needed. Supports in the dedicated area the deployment of KPI's and monitors the sales performance, e.g. productivity, channels, sectors.
• Support the deployment of the sales training and the related functional competency programs in the dedicated area.
• Ensure the development of a proper network throughout the local sales units, factories service and engineering centers to enable a long-run structured and sustainable process mind-set in the sales teams; carefully drive and ensure behavioral change accordingly.
• You will champion ABB's commitment to fostering a culture where Compliance & Integrity is woven into the fabric of everything we do.

Your background

• A Degree with 3-5 years of experience in Energy Industry area.
• Fresh graduates are encouraged to apply.
• Experience and/or Interest in Power & Water, Oil & Gas, and/or Chemical & Refinery Industries.
• International, cross-BU and cross-division experience is a plus.
• A collaborative, solution-oriented approach and strong communication skills (written/spoken).

Benefits

• Life insurance
• Accident insurance
• Paid Parental leave (gender neutral)
• Sick pay

More about us

ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated. Work model: hybrid #LI-hybrid