Sales Support & Trainer

Johor Bahru, Johor, Malaysia

Job Description

  • Possess minimum education level Diploma In any IT related / Accounting / business field.
  • Knowledge of (UBS or others accounting software is added advantage).
  • Knowledge of internet Technologies (at least a basic level).
  • Basic (account knowledge is an added advantage).
  • Working Knowledge of Windows operating systems.
  • Strong drive and self -interest to learn technical and platform technology.
  • Good command of verbal and written English language are preferable.
  • Strong project management skills are preferable.
  • Willingness to work Weekends as required.
  • Willing to work in tight, confined areas.
  • Maintain a safety conscious work environment.
  • Maintain reliable transportation to get to and from the job sites.
  • Be independently and passionate about your work.
  • Be a good communicator, team player, good working attitude and presentation skills.
  • At least 1-2 year working experience in IT / Computer Software equivalent others relevant field sales line (is an added advantage)
  • Must be Fast Learner
Responsibilities
  • Consult ,advise and guide customer for OUR Software system.
  • Provide problem analysis, testing and implementation of solutions.
  • Assist and advise to co-ordinate with sales & marketer and corporate affair manager to ensure seamless implementation of the software system.
  • Provide Pre-sales and post sales software support.
  • Providing general information about software products, technical support policies and licensing (included company websites for our customer reference ).
  • Offering technical support on-site or via phone or email or Skype or whatsapp or anydesk or ultraviewer (Fill in field service report to company)
  • trainer (training provided)
  • Plan the training timeline and topics to cover for the customized training.
  • Understands clients' requirements and operation for the implementation of the software
  • Conduct training in house classroom base or online meeting or onsite at clients' office
  • Preparation of training materials.
  • Administrative work on training and support
  • Perform other duties as required.
Benefits
  • KWSP & SOCSO & SIP included
  • Min 8 days Annual Leave Per Year
  • Min 14 days Medical Leave Per Year
  • We provide Medical Claim
  • Attendance allowance will be provided if no absence during working month
  • Performance allowance will be provided if under Employment Term & condition during working month
  • Work 5 days per week
  • Transport Allowance
Annual onus * Salary Increment
  • Team Building
  • Company Trip
  • Mileage Claim
Additional Benefits
  • Allowance Provided
  • Training Provided

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Job Detail

  • Job Id
    JD867250
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, Johor, Malaysia
  • Education
    Not mentioned