Sales & Technical Service Engineer (melaka)

Melaka, Malaysia

Job Description


RESPONSIBILITIES

  • Trouble shooting, providing technical solutions, analyze on-site technical issue raised by customers
  • Install and set up equipment at the customer site
  • Buyoff with the customer upon installation and set up. Provide equipment operation & basic maintenance training to customer
  • Report forthwith on such activity, special problem or technical shortcomings that may affect the smooth operation of the job perform on customer site. Update all technical report accordingly
  • Understand customer service process flow (Company ISO), and apply accordingly through daily activity and in-house/ on-site support, in order to fulfil the company\xe2\x80\x99s quality policy
  • Coordinate the installation/ setup schedule plan with the customer base on the assigned project
  • Take ownership and accountability for customer management, resolve customer\xe2\x80\x99s issues during
  • On-site support. Reduce customer complaints
  • Communication between customer and internal staff must be done professionally
  • Prioritize and fulfil customer\xe2\x80\x99s expectation. Manage highlighted issues
  • Any tasks that may be assigned to you from time to time
QUALIFICATIONS
  • Degree / Diploma in Engineering/ Technical Subjects, are preferred or equivalent.
  • Fresh graduate is encourage to apply
  • Candidate must be willing to travel, and must flexible to work in Malaysia.
  • Owning a vehicle is a MUST
  • Proven strong interpersonal and collaborative skills and be able to work independently and coordinate across various group and functional teams.
  • Good written and verbal communication listening, negotiation and presentation skills.
  • Good time management skills and problem solving skills.
Reference Number:

597317

Contact Details:

HooiLing_Teh@persolkelly.com

Profession:

Engineering and Technical
Manufacturing & Industrial

Company:

PERSOLKELLY Malaysia

Date Posted:

3/01/2024 2:31:00 PM

PersolKelly

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Job Detail

  • Job Id
    JD1007238
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Melaka, Malaysia
  • Education
    Not mentioned