Job Description

RESPONSIBILITIES

• Trouble shooting, providing technical solutions, analyze on-site technical issue raised by customers
• Install and set up equipment at the customer site
• Buyoff with the customer upon installation and set up. Provide equipment operation & basic maintenance training to customer
• Report forthwith on such activity, special problem or technical shortcomings that may affect the smooth operation of the job perform on customer site. Update all technical report accordingly
• Understand customer service process flow (Company ISO), and apply accordingly through daily activity and in-house/ on-site support, in order to fulfil the company\xe2\x80\x99s quality policy
• Coordinate the installation/ setup schedule plan with the customer base on the assigned project
• Take ownership and accountability for customer management, resolve customer\xe2\x80\x99s issues during
• On-site support. Reduce customer complaints
• Communication between customer and internal staff must be done professionally
• Prioritize and fulfil customer\xe2\x80\x99s expectation. Manage highlighted issues
• Any tasks that may be assigned to you from time to time

QUALIFICATIONS

• Degree / Diploma in Engineering/ Technical Subjects, are preferred or equivalent.
• Fresh graduate is encourage to apply
• Candidate must be willing to travel, and must flexible to work in Malaysia.
• Owning a vehicle is a MUST
• Proven strong interpersonal and collaborative skills and be able to work independently and coordinate across various group and functional teams.
• Good written and verbal communication listening, negotiation and presentation skills.
• Good time management skills and problem solving skills.

Reference Number:

597317

Contact Details:

HooiLing_Teh@persolkelly.com

Profession:

Engineering and Technical
Manufacturing & Industrial

Company:

PERSOLKELLY Malaysia

Date Posted:

3/01/2024 2:31:00 PM

PersolKelly