Job Description

Responsibilities Assist superior on below job responsibilities; Data Management/Sales Reporting:

• Manage and evaluate data to determine the effectiveness of a product or campaign.
• Analyse data to produce reports and insights to support the formulation of strategies.
• Prepare regular reports on status of all sales/pre-sale\xe2\x80\x99 activities, sales month-end report for management review.
• Compile, analyse, and manage sales and customer database.
• Coordinate accurate & updated records of all customer interactions, leads, and activities in the system to ensure data integrity and facilitate effective follow-up.
• Follows the workflow and due diligence to ensure processes are fully updated using appropriate software and SOP\xe2\x80\x99s.
• To enter all assigned data in an accurate and timely manner, including maintenance of the customer\'s data or contact database.

Sales Support:

• Support sales team to meet KPI\xe2\x80\x99s.
• Train new & current employee for their job role and ensure they well aware and fully comply with the current SOP and sales procedure.
• Monitoring sales team\xe2\x80\x99s productivity, assist in scheduling, planning, coordinating & implementation of meeting/event/others and update Management of any deficiencies.
• Recognizing past trends in order to allow sales team to forecast future sales.
• Responding to and handling of complaints and queries from customers in a courteous, enthusiastic manner and provide after-sales support when requested.
• Preparation of business correspondence eg. letters, email, minutes of meeting.
• Provide actionable information and insights to team members and management.
• Support Sales Management to improve sales efficiency and productivity.
• Collaborate with sales and marketing team to drive effective marketing campaigns, generate new and innovative ideas to support market development.

Sales Tools:

• Ensure sales team has enough materials, like stand rack, brochures, sales sheets and presentation slides to properly demonstrate their products to clients.
• Ensure sales team equipped with solid knowledge in managing & implementation of sales system & printer/handheld.

Product Knowledge:

• Stay updated on Infront\'s products/services, industry trends, and competitor offerings to effectively communicate value propositions to potential customers.

Collaboration:

• Working with other Sales Executive, Supervisor, Stakeholders from other departments such as marketing, production, warehouse and finance to optimize sales.
• Work as a liaison between PIC and Process Owners to ensure a smooth flow of information been delivered.

_____________________________________________________________________ Time-Oriented, People Person, Great Written and Verbal Communication, Financial Analysis, Sales, Product Knowledge, Consumer Relations, Industry Knowledge, Sales Strategies, Advertising, Database Management Requirements

• Diploma in Business or equivalent
• Minimum of 2 year\xe2\x80\x99s work experience
• Able to adapt to a dynamic, fast-paced, and challenging environment
• Proficient in MS Excel and Word
• Proactive approach to problem-solving
• Excellent interpersonal and communication skills
• Has initiative and a positive learning attitude with a pleasant disposition
• Customer-oriented and able to multi-task
• A team player who\'s able to work independently and with minimum supervision.

Job Type: Full-time Pay: RM2,800.00 - RM4,000.00 per month Benefits:

• Professional development

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Klang: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Sales Marketing: 2 years (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)