Job Description

Adecco\'s Commerical Finance Team is currently recruiting on behalf of client, a Global Tech & Energy Giant, for the position of SAP Master Data, Specialist.

What are my job responsibilities?

• In the respective area of responsibility to deliver complex value-oriented services with adequate quality and in accordance with company accounting standards, regulations and guidelines.

To participate in GBS local and/or global improvement projects and initiatives.

Provide consulting and expert services for timely completion of customer and vendors master data process and SAP roll-out.

• Compliance & Risk Management: To participate in compliance program and internal control activities

• Customers (& Partners): Daily communication with customers & external partners in agreed language(s) on professional level

Work processes:

• Knowledge in SAP/4 HANA / R3 features

• Executes assigned tasks and activities with high efficiency and quality following the company and customer rules, regulations, methods, policies and / or instructions (fully)

• Demonstrates strong service delivery focus (fully) with customer centricity

• Drives implementation of continuous improvements of services provided through analytical KPI-based approach

• Implements new and updated processes

• Participates in training activities and programs for new procedures, service extensions or enhancements Specific for Specialist:

• Assist the team in trouble shooting and provide first level support to the GBS staff and to the customers

• Manage and resolve application related queries (including investigation, follow up, issue resolution for customers\' queries)

• Review the performance of the processes in GBS and recommend and follow up on the areas of improvement.

• Delegate technical requests to relevant technical support personnel and ensure that issues are being resolved timely (support)

• Assist in the data migration activities for the companies which are adopting the new SAP platform

What do I need to qualify for the role?

• Typically 2-5 years of experience within service operations/ service management area (in 2 or more business processes/ areas) or country/ cluster, sector/ cross sector or corporate unit.

• 2-5 years experience in SAP Business Partner Master Data Supports

• 2-4 years experience in SAP implementation projects / Consulting will be an added advantage

• Ability to detect, surface and resolve conflicts and creation of a positive climate for nurturing team spirit; teamwork.

• Minimum 2 years required for cross border service delivery

Adecco