SAP SD
General responsibilities:
Support manager in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
Provide first level global SAP SD support, prepare functional specification, inclusive of the monitoring, tracking of incident and service/change request in meeting service level obligation
Escalate critical issues/problem to second level support for prompt technical, resolution and development on SAP SD
Prepare, review, and consolidate countries requests for new developments/enhancements in ensuring a standardized and harmonized process
Perform implementation of best practices, improvements, new/change requests from user and ensure conformance with change process
Assist in testing and deployment/roll out of projects and change requests within timeline and quality deliverables.
Requirements
Work experience:
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