Job Description

Collaborate with cross-functional teams, business stakeholders, and IT personnel to gather and understand business requirements related to order-to-cash processes. Analyze existing business processes and recommend best practices and process improvements using SAP SD module functionality. Designed, configure, and customize SAP SD solutions, including pricing, order processing, delivery, billing, and integration with related modules such as SAP MM (Materials Management) and SAP FI/CO (Finance and Controlling). Lead and participate in SAP SD implementation projects, including project planning, requirement gathering, system configuration, testing, training, and documentation. Provide expertise in the integration of SAP SD with other SAP modules, third-party systems, and external partners. Troubleshoot and resolve issues related to SAP SD configuration, master data, and transactions, ensuring smooth day-to-day operations. Conduct end-user training and workshops to ensure effective adoption of SAP SD processes and functionalities. Collaborate with technical teams for custom developments, enhancements, and system upgrades related to SAP SD. Stay up-to-date with the latest SAP SD trends, updates, and industry best practices to provide thought leadership and recommendations to optimize business processes. Support the identification and implementation of key performance indicators (KPIs) to measure the effectiveness and efficiency of SAP SD processes. Assist in change management activities and support user acceptance testing (UAT) for SAP SD solutions.

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