Job Description

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About this opportunity

We are a leading and innovative telecommunication company dedicated to delivering seamless communication services that connect individuals and businesses across Malaysia. With a strong commitment to reliability, quality, and technological advancement, we play a pivotal role in keeping communities connected. Our mission is to provide exceptional mobile services while continually enhancing the user experience and expanding our network reach.

What you will do

Vandalism Investigation: Lead the investigation into recent vandalism incidents at tower sites, collaborating with internal and external stakeholders to gather evidence, analyze patterns, and determine the modus operandi of the vandals. Conduct on-site visits to affected tower sites to assess the extent of damage, collect forensic evidence, and document findings.

Threat Assessment: Assess potential threats and vulnerabilities to tower sites, both physical and cyber, that could be exploited by vandals. Identify weak points in security protocols and practices.

Forensic Analysis: Utilize advanced forensic techniques and technologies to analyze collected evidence and data, including surveillance footage, to aid in identifying culprits and building strong legal cases.

Collaboration: Collaborate with law enforcement agencies, private investigators, and legal teams to support criminal investigations, evidence collection, and the pursuit of legal actions against vandals.Collaborate with Customer Security Team and other Ericsson counterparts to collect all relevant information, lead the meetings and bring cases to closure along with customer concurrence. Educate/collaborate with different Ericsson teams e.g. NOC, Field Operations, Projects on pro-activeness on such cases and precautionary measures that can be taken to prevent vandalism/security breach cases

Security Protocol Enhancement: Develop and implement comprehensive security protocols and procedures for tower sites, taking into consideration physical security measures, access control, monitoring systems, and incident response plans. Consider additional protective measures for equipment, such as tamper-resistant enclosures or alarms that trigger when tampering is detected.

Security Awareness: Conduct training sessions and workshops for relevant staff to enhance their awareness of security threats, vandalism prevention, and response procedures.Engage with the local community and landowners around the transmitter sites. Building good relationships with the local community can lead to increased vigilance and support in preventing vandalism.Raise public awareness about the importance of the transmitter sites and the negative consequences of vandalism on network availability. This may discourage potential vandals

Technology Integration: Evaluate and recommend the deployment of advanced security technologies such as CCTV cameras, motion sensors, and alarm systems to enhance real-time monitoring and deter vandalism attempts

Reporting: Provide regular and detailed reports to senior management, summarizing investigation progress, findings, recommendations, and the effectiveness of implemented security measures.

Continuous Monitoring: Continuously monitor the security situation at the transmitter sites and adjust security measures as needed to adapt to changing threats

You will bring

Minimum of [8] years of experience in conducting security investigations, preferably in telecommunications or critical infrastructure sectors.

Proven track record of successfully leading and closing complex vandalism investigation cases.

In-depth knowledge of security protocols, procedures, and best practices for safeguarding physical assets and infrastructure.

Familiarity with forensic tools, evidence collection techniques, and legal requirements for criminal cases.

Strong analytical and problem-solving skills to identify patterns and develop actionable insights from collected data.

Excellent communication skills to collaborate with cross-functional teams, external agencies, and stakeholders.

Why Join Ericsson?

At Ericsson, you\xc2\xb4ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what\xc2\xb4s possible. To build never seen before solutions to some of the world\xe2\x80\x99s toughest problems. You\xc2\xb4ll be challenged, but you won\xe2\x80\x99t be alone. You\xc2\xb4ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that\'s why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, . We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to

We are proud to announce Ericsson Malaysia have been again officially Great Place to Work Certified\xe2\x84\xa2 in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work\xc2\xae Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.\xe2\x80\x9d

Ericsson