Job Description

DESCRIPTION Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 f DESCRIPTION Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 fulfilment centres, hundreds of delivery stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. In our buildings, millions of items are picked and packed by our employees every year. And on the road, our teams and partners work hard to make sure we get our customers what they want, when they want, wherever they are. We put the safety of our people above everything else, working in a modern, engaging environment as part of a team that welcomes individuality and diversity. The culture in our Operation is built on the way our teams bond and a work ethic that helps our business run like clockwork. We take real pride in a job well done, looking out for each other as we play our part in delivering the quality service Amazon is known for around the world. Does the challenge of advancing one of the world\'s most scalable, reliable, and secure security and Loss prevention organization excite you Are you motivated by a fast-paced environment as well as constant change and opportunities Do you have strong analytical skills, a strong business judgement and is the satisfaction of your customers your main motivator Amazon is seeking a Loss Prevention Manager to join the Amazon Global Security team based in our Fulfillment Center. As member of the Security and Loss Prevention team, you are a part of the core of Amazon\'s robust security platform supporting the company\'s rapid growth. As part of the EU Security & LP team you will support the accomplishment of Amazon EU business targets and the strengthening of our brand, by effectively protecting against relevant threats and by managing security and loss prevention risks, exposures and losses that could put our associates and our customers under jeopardy disrupt the continuity of our business operations inflict damage to our tangible and non-tangible assets and have adverse impact on our company brand and reputation. You will achieve this by PREVENTING risks and vulnerabilities as early as possible INTERVENING in unfolding incidents and exposures in order to minimize any negative impact and by INVESTIGATING thoroughly security related incidents in order to identify and remove root causes and to prevent reoccurrence. You will support the Cluster Loss Prevention Manager in providing business oriented, cost effective, innovative and pragmatic solutions and services by: Evaluating threats, Assessing Risks and developing risk management strategies. Providing secure working environment to our Associates taking into consideration relevant legal and statutory compliance requirements Labor regulations, agreements and practices associates\' experience and optimize the cost versus risk reduction. Providing open, trusted and reliable partnership with internal and external stakeholders, by supporting, advising and enabling successful accomplishment of business operations and initiatives. Driving security change and improvement by engaging leadership and associates and by providing the relevant and useful security knowledge and awareness. Ensuring that security & loss prevention standards and instructions are consistently and effectively applied during the planning, development and execution of business operations as well as in all administration, infrastructure and support functions activities. Implementing risk based, balanced, reliable, consistent, integrated, accepted and cost effective security measures which are designed based on proven security & loss prevention practices and concepts. Ensuring high level of compliance to internal and external standards and regulations. In your daily work, you will constantly review and improve the physical security systems of the site by conducting audits and, facilitate regular maintenance and troubleshooting. You will raise the security awareness within the employee population by training small groups in security topics and advise on personnel security matters. You will be a key player in the site\'s security management by representing Security &Loss Prevention in leadership meetings and communicating of security related topics to all relevant stakeholders. You will help to constantly raise the bar by participating in the selection of new contract security personnel and provide advice and guidance to the security service provider. You will support in increasing the operational resilience by reviewing and continuously improving Security & Loss Prevention processes and support of risk mitigation in operational processes. In case of critical events, you will be a crucial player in the site\'s incident management team. You will provide direct benefit to the business by conducting preliminary analysis and subsequent investigation of losses, effectively using resources for data mining, CCTV and other surveillance. Based on your results, you will conduct forensic interviews. You will ensure reporting of incidents and liase with law enforcement agencies. BASIC QUALIFICATIONS Bachelor\'s degree Relevant professional experience in security services, asset protection, loss prevention, risk management, inventory control or similar Knowledge of physical security systems Proficiency in Microsoft Office Fluency in German, verbal and written Very good English skills, verbal and written Ability to communicate complex topics on different levels Ability to travel PREFERRED QUALIFICATIONS Proven experience in multi-site/country environment handling security and loss prevention in supply chain, logistics, transportation, express delivery Decision Making/ Problem Solving- demonstrate ability to effectively gather the right data from appropriate sources, probe/consider all of the facts, consider other perspectives conduct root cause analysis draw sound inferences prioritize key factors act reliably, promptly and confidently flexible in approach able to operate with limited guidance from management Communication and Influencing- demonstrate ability to identify the customer expectation and adjust language/ style to suit the listener structure the information using correct terminology and grammar be articulate and well-reasoned solution-focused customer-focused have excellent follow-up Completed Bachelor\'s Degree (e.g. in Business, Criminal Justice or an equivalent) from an accredited university CPP, PSP, TAPA training Interviewing and Interrogation experience desired, and Wicklander and Zulawski certification Operational management experience in distribution and express delivery is advantageous but not essential Other additional languages French, Spanish, Italian Functional knowledge in developing, implementing, maintaining, and coordinating security policies and procedures conducted physical security risk assessments of facilities including manufacturing, distribution, trade, and office. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d

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