Job Description

Be part of our Shangri-La family!

To be the best-loved hospitality group, pioneering new horizons and setting new benchmarks.

Shangri-La Tanjung Aru, Kota Kinablau, Sabah, Malaysia is located just 10 minutes away from the city of Kota Kinabalu, Sabah, Malaysia. It\'s a luxurious, tranquil retreat that provides the setting for an amazing tropical gateway. The 498 rooms resort consist of 6 locals\' favourite Kota Kinabalu restaurants and bars with spectacular Sabah Golden Sunset at and Coco-Joe\'s Bar & Grill. Owned and operated by the resort a private jetty for islands transfer to Tunku Abdul Rahman Marine Park to experience an amazing snorkelling with tropical fish and corals. Our Chi, The Spa renowned as a picturesque spa in Kota Kinabalu that offers treatments based on a traditional Asian healing philosophies located on the resort\'s private spa island.

We welcome talented individuals to join Shangri-La Tanjung Aru, Kota Kinabalu family. We live by Our Beliefs: Do Good, Obsess Over Customer Experience, Own Our Success, Compete To Win and Never Give Up.

We are looking for Security Manager / Assistant Security Manager

Job Summary:

• To create and preserve an environment where guests, employees, visitors and property are safe and well-protected with excellent leadership skills.
• To manage and oversee all security operations of the hotel including pool lifeguard.
• To develop and implement policies and procedures to maintain security standards.
• To ensure high commitment to security rules and knowledge of all hazards and threats to safety.

Responsibilities:

• Develop and implement security policies, protocols and procedures.
• Control budgets for security operations and monitor expenses.
• Recruit, train and supervise security officers and guards.
• Attend meetings with other managers to determine operational needs.
• Plan and coordinate security operations for specific events.
• Coordinate staff when responding to emergencies and alarms.
• Review reports on incidents and breaches.
• Investigate and resolve issues.
• Create reports for management on security status.
• Analyse data to form proposals for improvements.

Requirements and skills:

• Diploma/Degree in security administration or similar field will be an added advantage.
• A minimum of 2 years hands-on experience of international chain hotel in similar capacity.
• Experience using relevant technology and equipment (e.g. CCTV).
• Experience in reporting and emergency response planning.
• Excellent knowledge of security protocols and procedures.
• Solid understanding of budgeting and statistical data analysis.
• Working knowledge of MS Office
• Proactive, creative, well-organized, detail-minded with excellent communication and interpersonal skills and can work independently under pressure.

If you are enthusiastic to be part of our family, please send your application with CV and relevant documents to by 31 August 2023. Only shortlisted candidates will be contacted for interview & selection. [Not translated in selected language]

Shangri-La Hotels & Resorts