Job Description

Mohon
Penerangan Kerja
Kelayakan

• Minimum SPM/Diploma/Degree in Security Management, Law Enforcement, Business Administration or equivalent.

• At least 2 years of proven experience in security operations, with minimum 2-3 years in a managerial/supervisory role.

• Ex-Police / Ex-Military background is highly preferred.

• Familiar with PIKM regulations, KDN licensing requirements, and security industry standards in Malaysia.

• Strong leadership and people management skills - able to lead, motivate, and discipline large teams of security personnel.

• Good analytical and problem-solving skills in handling incidents, emergencies, and operational challenges.

• Excellent communication and interpersonal skills for liaising with clients, authorities, and internal stakeholders.

• Computer literate (MS Office, scheduling systems, reporting tools).

• Able to work under pressure, handle multiple assignments, and maintain professionalism at all times.

• Possess own transport and willing to travel to multiple sites as required.

• Physically fit and able to respond effectively to emergency situations.

Tanggungjawab

• Oversee and manage the day-to-day operations of security personnel across multiple sites.

• Plan and implement manpower deployment, duty rosters, and site assignments effectively.

• Conduct regular site inspections, audits, and surprise checks to ensure compliance with company SOPs and client requirements.

• Lead, train, and motivate security teams to maintain high standards of discipline, performance, and professionalism.

• Respond promptly to incidents, emergencies, and client concerns, ensuring timely resolution and reporting.

• Build and maintain strong client relationships, acting as the main point of contact for all operational matters.

• Prepare and submit operational reports, incident reports, and management updates on a regular basis.

• Ensure compliance with legal, regulatory, and licensing requirements (PIKM, KDN, and industry standards).

• Support recruitment, selection, and training of security guards and supervisors.

• Manage budgeting, cost control, and resource allocation for security operations.

• Drive continuous improvement initiatives to enhance efficiency, service quality, and customer satisfaction.

Manfaat

• Competitive monthly salary with allowances (transport/communication/shift as applicable)

• Performance bonus / annual increment based on company and individual performance

• Medical and hospitalisation coverage for employee (and dependents, if provided)

• EPF & SOCSO contributions in accordance with Malaysian law

• Annual leave, medical leave, public holidays as per statutory requirements (with additional company leave entitlement where applicable)

• Uniform and equipment provided by the company

• Training & career development opportunities (PIKM courses, leadership training, certifications)

• Job security and growth opportunities within the company

• Supportive working environment with strong teamwork culture

Kemahiran
Security Management Risk Assessment Incident Response
Peringatan Penting
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Skills Required