Job Description

• Minimum Diploma / Degree in Business Administration, Business Studies, or equivalent.
• Minimum 3 years of related working experience in Admin and Customer Service, with proven experience in administrative, facilities management and customer service.
• Possessing digital photography & camera technical knowledge is an added advantage.
• Proficient in Microsoft Office applications.
• Strong organizational, problem-solving skills and time-management skills.
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team.
• Willing to learn, responsibility, and self-discipline.

• In charge of requesting quotations and preparing purchase orders (PO).
• Responsible for the building and facilities maintenance support and services which include managing contractors in service, repair and renovation work.
• Assist in outsourcing dispatch, overseeing cleaners, gardening services, pest control and any other services related to providing a comfortable working space.
• To coordinate in purchasing office equipment and supplies as well as monitor the deliveries from vendors and suppliers for pantry stock and stationery, photocopier paper, toner etc.
• To ensure timely renewal of company licenses (WRTA- every 2 year) and business license - every year)
• Assist in administrative tasks, which include obtaining stamping from LHDN via the online portal, providing company mobile phones to employees, following up with the Finance department on the payment, generating or replying to emails etc.
• To assist in any other ad-hoc tasks from time to time.

• Serve as the initial point of contact for VIP customers regarding digital photography & camera repair or service requests.
• Greet and welcome VIP customers in a professional and friendly manner to establish a strong rapport with customers, understand their needs and concerns.
• Conduct initial diagnostics to identify issues and assess repair requirements. (Don\'t worry, we\'ve got in-house trainings for you)
• Collaborate with technical teams to ensure accurate diagnosis and efficient resolution of issues.
• Monitor and update VIP customers on the status of their repairs, ensuring transparency and communication throughout the process.
• Prioritize VIP customer requests and escalate urgent matters as needed.
• Maintain accurate records of VIP customer interactions, repairs, and service history.

• Above standard Employer EPF Contribution.
• Career progression with diverse business/commercial exposure.
• Group Insurance coverage
• Company trip
• Health benefits and more...

• Medical and Hospitalisation Leave
• Annual Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Performance Bonus
• Company Trip
• Flexible Working Hours

Ricebowl