Grow your career with usHere at Averis, our common purpose is to improve lives by developing resources sustainably. Our people are crucial in helping us to realise our vision to be one of the best Global Business Solution (GBS) organization to support our customers in creating value for the Community, Country, Climate, Customer and Company.Role Summary: Provide Accounts Payable transaction processing support to deliver Accounts Payable services to Business Groups in accordance with established Accounts Payable processes and work procedures and in compliance with RGE policies and procedures; and relevant legal and statutory requirements.Responsibilities:Functional Tasks:
1. To perform accounts payable invoice, payment and day-to-day transaction processing and ensuring delivery quality in terms of accuracy, completeness and timeliness on a daily basis.
2. To create and maintain vendor master data information.
3. Process vendor and inter-company invoices, debit notes and credit notes.
4. Process recurring payment documents.
5. Process month end activities e.g. reporting and GR/IR reconciliation.
6. Process and update electronic and manual payment transactions in system.
7. To execute payment run as per agreed schedule.
8. Coordinating with Cash Management team in CSC and Business Groups.
9. Liaise with Business Groups for payment authorization.
10. Coordinate with Business Group for final amount to be paid.
11. To accurately process all Accounts Payable transactions within the given time frame.
12. All transactions should be processed i.e. entered into SAP or rejected according to the established process and procedures.
13. To ensure the accuracy and the completeness of the transaction processed.
14. To monitor and process the urgent request before specified deadline.
15. To be mentor for Analyst to refer on SAP Accounts Payable functions.
16. To coordinate and ensure month end activities related to AP is executed on timely basis.
17. Act as a back up for Team Lead on daily task and as when required.
18. Perform other duties as and when delegated i.e. review of analyst processing during stabilization period, back-up function, business process improvement initiatives and ad-hoc projects.
19. To attend to CSC communication channels e.g. email and assigned Helpdesk tickets.
20. Resolve vendor and Business Groups queries related to statement of accounts, invoices and payments information on timely basis.
21. To coordinate and ensure that Analyst attends to CSC communication channels and assigned Helpdesk ticket promptly.
22. Identify queries and assign it to relevant analyst to respond.
23. To guide analyst on query resolution.
24. To coordinate and ensure Helpdesk tickets and queries are attended to on timely basis and properly resolved.Service Management and Continuous Improvement:
1. Execute work in accordance with the service management framework by providing timely and accurate customer service.
2. Review backlog and cycle time reports to improve process flow times.
3. Minimize number of workflow escalations by ensuring all transactions are processed within agreed service timelines.
4. Ensure queries from vendor and Business Groups are attended to and resolved in a timely, responsible and proactive manner.
5. Identify, recommend and implement solutions in consultation with Function Lead and Team Lead for continuous improvement opportunities.
6. Update changes to process documentation when required.
7. Assist in the preparation of training materials when required.
8. Support new and existing team members through proper knowledge transfer; sharing of resource, knowledge and experience and best practice thereby ensuring quality is maintained through any staff transition.
9. Act as mentor to junior staff members to encourage good practice, team spirit and a quality-orientated approach.Requirements:To be successful in this role, it is recommended that you should have the following skills and qualifications:
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