Job Description

Overall Role Purpose

Provides day-to-day payroll support to ensure that the local payrolls are promptly and accurately delivered. Ensures consistent application of policies and procedures.

Key Responsibilities

A. Customer External

HR Business Partners

• Provide effective and efficient support to the HR Business Partner to ensure the smooth running of the payroll of the country/business units.
• Provide support to the Team Leader in ensuring that deadlines are compiled.Ensures day-to-day payroll related matters are carried out systematically and meticulously.

All Employees

• Provide day-to-day payroll support and advise to employees pertaining to payroll and tax related matters.

Managers and Team Leads

• Meeting set KPIs for HR Services
• Comply with askHR SOP and quality standards
• Demonstrate flexibility in work assignments (new and backup)
• Maintain process documentation up-to-date (DWI and Process Map)
• Participate in process improvements initiatives

B. Stakeholder External

Payroll Vendors

• Provide payroll related information for payroll processing to the vendor.
• Ensure that payroll vendor provides the users with guidance on interpretation of the payroll information.

Tax Consultants/IRA

• Liaise with Tax advisors and upon advice, assist in submission of Expatriate tax return either year or on adhoc basis upon resignation or relocation to another country.

Auditors

• Provide payroll related information for audit purpose to auditors.

C. Process

Payroll

• Manage payroll on a weekly/bi-weekly/monthly (depending on the payroll processing cycle of the country) basis in a timely and accurate manner
• Check all computation submitted by vendor before payment.
• Ensure that all staff\xe2\x80\x99s personal payroll records including banking information are in the payroll system.

Management Reports

• Generate timely and accurate reports in accordance to the requirement and other ad-hoc reports

Skills & Qualifications

• Good end-to-end payroll process experience
• Good grasp of HR processes knowledge (especially payroll)
• Good knowledge in computing tools (Words and Excel)
• Good statutory knowledge of a single country
• Good payroll system experience
• Understand inter-dependencies, interfaces and touch points of HR data/process
• 2 -3 years of relevant working experience in Payroll
• Minimum Diploma Holder

DHL