Senior Associate Quality (contract)

Petaling Jaya, M10, MY, Malaysia

Job Description

(25008R5)


Malaysia-Selangor-Petaling Jaya | Full-time | Contract | Mixed Shift

Reconcile invoiced information with payment data accurately and timely. Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements Appropriate handling of sensitive information, High level of attention to detail Responds to inquiries regarding policies and procedures Act as primary problem solver concerning cash and duty shipment discrepancies Create and maintain tracking reports in relation to country ageing performance Prepare weekly outstanding open item report only timely manner Provide support for internal projects transition/ centralization Participate in internal and/or external meeting with all stakeholders Able to investigate and resolve queries according to Service Line Agreements. Contribute to capture potential Revenue Leakage for shipment with discrepancies

University Degree or equivalent by experience Well verse with Microsoft Excel and SAP. At least 1.5 year experience in similar position Good communication in English: Oral and Written Ability to analyze with logical thinking process. Attention to details and able to meet tight deadline Able to work on evening shift, public holidays or weekend when required Engage, communicate and build network with the AR, RTR, Billing, BPO teams Customer oriented Process oriented and able to work under pressure Team Player and highly collaborative

Posting Legal Entity

DHL Asia Pacific Shared Services Sdn. Bhd.

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Job Detail

  • Job Id
    JD1237664
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, M10, MY, Malaysia
  • Education
    Not mentioned