Job Description

Role Purpose

To ensure that credit risk exposure on the entire AR ledgers is proactively analyzed and that adequate recommendations and, follow up actions are taken to constructively limit/mitigate the credit risk exposure, while maintaining compliance with order to cash policies and other collection strategies.
To attend all the transition calls and ensure that all the tasks are aligned to GSOP.
To train new comers on existing credit risk processes.



To perform credit analysis and financial statement reviews when onboarding new customers and, recommend trading terms and conditions in line with credit policies and guidelines.
To perform analysis on outstanding AR ledgers, determine potential risk customers and coordinate mitigation measures.
To perform in depth analysis on legal entity level in order to asses the potential risk customers and provide reporting and action plan towards collections, sales, CFO and OTC community at coutnry, regional and possibly global level.
To ensure adequate follow up upon identified risks and gaps.
To arrange, coordinate and lead regular meetings, visit customer and build towards an improved customer satisfaction while mitigating trading risks.
To agree and coordiante credit risk mitigation measures with Sales, CMF, credit collection, credit administration, operation, H&G, CFO and OTC teams.
To advice and coordinate process improvement regarding to credit risk mitigations across the entire OTC chains.
Qualifications - External
Qualifications & Skills

Bachelor Degree Holder
Intermediate level of English knowledge (DPDHL Business Language) preferred.
Advanced knowledge of D&B credit risk reports and regarding balance sheet interpretation.
Good telephone conversation/handling skills.
Effective communication and conversational skills.
High customer focus and service orientation.
Advanced MS office knowledge.
Intermediate Presentation skills.
Analysis of financial statements.
Previous Credit Risk Management experience is preferred ( > 3 years)
DHL Asia Pacific Shared Services is an ACCA, CPA and CIMA approved employer with incredible career opportunities in the field of Finance. We currently serve Finance, HR, BPO, RPA and Network Operations activities for DHL in over 152 countries across the globe and employ 1250 professionals from 17 different nationalities who speak 14 different languages. This makes our office in Petaling Jaya the most international shared services center in Malaysia.

At DHL , motivating our people is priority number one because we count on every one of our motivated superstars to deliver great service and drive our \xe2\x80\x9cInsanely Customer Centric\xe2\x80\x9d culture. Being ranked among the world\xe2\x80\x99s best employers by reputed external organizations such as Great Place to Work and Top Employers Institute is a great acknowledgment of the effort we have invested in making DHL Express a place where our employees can enjoy coming to work, be appreciated for their contribution, develop professionally and realize their full potential.

We are part of the Deutsche Post DHL Group that owes its success to the commitment, creativity and expertise of its approximately 550,000 employees around the world. The high level of motivation among our employees can be attributed to a corporate culture founded on openness, trust and mutual respect \xe2\x80\x93 free from prejudice, discrimination and stereotyping.
Bachelor\'s or Equivalent