Job Description

The Senior Bartender is an experienced and skilled professional who assumes a leadershiprole in a bar or restaurant setting. This position involves overseeing bar operations, providingexceptional customer service, training and mentoring junior bartenders, and ensuring theoverall success of the bar area. The Senior Bartender utilises their expertise in mixology,beverage preparation, and customer engagement to create a welcoming and enjoyableenvironment for guests. They are responsible for maintaining high-quality standards,managing inventory, enforcing safety and hygiene protocols, and contributing to revenuegeneration through effective upselling techniques. The Senior Bartender also collaborateswith the management team to develop menus, update pricing, and implement new beverageofferings. This role requires strong leadership skills, excellent communication abilities, and apassion for delivering an exceptional bar experience.Duties and Responsibilities:1. Mixology and Beverage Preparation:\xe2\x97\x8f Prepare and serve alcoholic and non-alcoholic beverages according to recipes, ensuring high-quality standards.\xe2\x97\x8f Have an in-depth knowledge of various spirits, liquors, beers, wines, and cocktails.\xe2\x97\x8f Create new and innovative drink recipes while keeping up with current industry trends.\xe2\x97\x8f Develop world-class cocktails, innovate, and think deeply when telling venues story through cocktails.\xe2\x97\x8f Ensure accurate and efficient pouring, garnishing, and presentation of drinks.\xe2\x97\x8f Maintain world class beverage offerings and standards.\xe2\x97\x8f Be the creative pilot for a high concept bar program.\xe2\x97\x8f Take overall responsibility for managing master beverage lists and product offerings.\xe2\x97\x8f Manage the cost of cocktails and other beverages.\xe2\x97\x8f Maintain market awareness by staying abreast of local competition and industry trends, refining venue offerings where appropriate.2. Customer Service:\xe2\x97\x8f Welcome and greet customers, providing a friendly and hospitable atmosphere.\xe2\x97\x8f Interact with customers, taking orders, and recommending beverages based on their. preferences.\xe2\x97\x8f Offer detailed descriptions of menu items, including ingredients and potential allergens.\xe2\x97\x8f Resolve customer complaints or issues professionally and promptly.\xe2\x97\x8f Act as an ambassador within the venue, building rapport with guests and sharing thevenue\'s inspiration.3. Leadership and Training:\xe2\x97\x8f Train and mentor junior bartenders, ensuring they adhere to standard operating procedures.\xe2\x97\x8f Assist in the recruitment and hiring of new bartending staff.\xe2\x97\x8f Provide guidance and support to team members, fostering a positive work environment.\xe2\x97\x8f Delegate tasks and responsibilities effectively to ensure smooth bar operations.\xe2\x97\x8f constantly push the bar team to create and learn new beverages.\xe2\x97\x8f Develop and maintain all Standard Operating procedures and a best-in-class service environment for the team.\xe2\x97\x8f Take lead responsibility for recruitment, onboarding, and development of the team.4. Bar Operations Management:\xe2\x97\x8f Oversee inventory management, including monitoring stock levels and procurement\xe2\x97\x8f Maintain and organize bar equipment, ensuring cleanliness and functionality.\xe2\x97\x8f Implement and enforce safety and hygiene standards, including responsible alcohol service.\xe2\x97\x8f Collaborate with the management team to develop and update bar menus and pricing.\xe2\x97\x8f Oversee all aspects of daily bar service and bar operations.\xe2\x97\x8f Implement and maintain an effective Bar manual, including communications diary.\xe2\x97\x8f Ensure all bar offerings are always available and of a high standard.\xe2\x97\x8f Develop a shift report system incorporating all daily financials, sales data, and comments.5. Upselling and Revenue Generation:\xe2\x97\x8f Utilize upselling techniques to promote higher-priced items and increase sales.\xe2\x97\x8f Suggest food and beverage pairings to enhance the customer experience.\xe2\x97\x8f Monitor customer consumption, ensuring responsible alcohol service.\xe2\x97\x8f Uphold stringent in-bar stock control culture. minimizing wastage, shrinkage, andcomplimentary drinks.6. Bar Maintenance and Cleanliness:\xe2\x97\x8f Ensure the bar area is clean, well-stocked, and visually appealing.\xe2\x97\x8f Clean and sanitise glassware, utensils, and bar equipment regularly.\xe2\x97\x8f Follow proper cleaning and maintenance procedures for draft systems and beverage dispensers.\xe2\x97\x8f Maintain impeccable hygiene standards in all aspects of beverage operations.7. Knowledge and Compliance:\xe2\x97\x8f Stay up-to-date with industry trends, new products, and drink recipes.\xe2\x97\x8f Adhere to all legal regulations regarding the service of alcohol.\xe2\x97\x8f Follow health and safety guidelines, including proper handling of hazardous substances.Desired Qualifications:Extensive Bartending Experience: Proven track record of working in a fast-paced bar orrestaurant environment with a minimum of 3-5 years of bartending experience,demonstrating proficiency in mixology, beverage preparation, and customer service.Strong Beverage Knowledge: A comprehensive understanding of various spirits, liquors,beers, wines, and cocktails is essential. Well-versed in different drink recipes, includingclassic and contemporary cocktails, and be able to recommend suitable beverage options tocustomers.Certification:Possessing relevant certifications such as a bartending certification orresponsible alcohol service certification (e.g., TIPS, ServSafe) is advantageous and may berequired depending on local regulations. Diploma / degree in hospitality or a vocationaltraining in food & beverage. Excellent command of English and additional skills, like guestservice and interpersonal skills are essentials.

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