Job Description

Employment Highlights - Attractive remuneration package and rewarding performance bonus - Young, energetic, creative, and supportive work environment - Learn valuable hands-on work experience at a medium-sized start-up company - Hybrid Mode Job Responsibilities \xe2\x80\xa2 Evaluating business and system processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. \xe2\x80\xa2 Conducting meetings and presentations to share ideas and findings. \xe2\x80\xa2 Performing requirements analysis. Documenting and communicating the results. \xe2\x80\xa2 Effectively communicating your insights and plans to cross-functional team members and management. \xe2\x80\xa2 Gathering critical information from meetings with various stakeholders and producing useful reports. \xe2\x80\xa2 Working closely with other team members and departments. \xe2\x80\xa2 Ensuring solutions meet client needs and requirements. \xe2\x80\xa2 Managing projects, developing project plans, and monitoring performance, involved in user testing. \xe2\x80\xa2 Strong problem-solving skills and take immediate response action on the issues. \xe2\x80\xa2 To coordinate the entire cycle of a project to ensure it meets the project timeline and delivered to the agreed quality and delivery date. \xe2\x80\xa2 Assistance with Manager to lead the workflow between business partners and internal stakeholders. Job Requirements Bachelors or higher in Management or Business study or equivalent. At least 3 years\xe2\x80\x99 experience in business analysis or a related field. Exceptional analytical and conceptual thinking skills. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Excellent documentation skills. Experience creating detailed reports and giving presentations. Competency in Microsoft applications, including Word, Excel, and Outlook. Excellent planning, organizational, and time management skills. Experience in leading and supporting successful projects.
Alpha Iota is a technology enabled global organization that strives to be a one-stop center for all contact center and business process outsourcing (BPO) services. Combining our experience and specialized skills, we offer various solutions that include digital marketing, software development, tele-sales, customer service, analytics, project management, technical support, human resources, finance, process improvement, and so much more. We partner with our clients using a consultative approach to ensure profitability with every Alpha Iota resource allocated. We take pride in adding value for our client\xe2\x80\x99s business, with a strong market presence across South East Asia \xe2\x80\x93 namely Malaysia, Singapore, Thailand, Indonesia, Vietnam, Brunei and Cambodia. If you wish to leverage our expertise, we would like to share our success stories and explore opportunities together with you.
Bachelor\'s or Equivalent