Job Description

Job description

"The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we\xe2\x80\x99re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have."

Some careers shine brighter than others.

If you\xe2\x80\x99re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst.

Why Join Us:

The primary responsibility of the role, as part of MSS Strategy and Change team in MSS Operations, is to support the RUBIX strategic programme deliveries.

What you\xe2\x80\x99ll do:

This involves implementation of change delivery across multiple initiatives and initially the main project which requires support is Workflow and Orchestration

Key Deliverables of this role:

• Working with Vendor, Implementation Partner and Programme delivery team to capture and implement user\xe2\x80\x99s requirements
• Regular reporting and maintenance of Business Transformation Framework related tasks
• Interaction with the Operations teams and sponsors across various locations
• Support Target operating model and control activities, where applicable
• Assist with business analysis as well involvement in managing User Acceptance testing

Principal Accountabilities:

Impact on the Business

• Documenting continuous improvement opportunities for Operations teams
• Assist with business analysis
• Manage Operational readiness for any implications
• Raise Risks and Issues through appropriate governance
• Continuous improvement log
• Risk and Issues log
• Change requests

Customers / Stakeholders

• MSS Operations Management team
• Product Owners
• Business (Front Office) Managers across multiple products
• Programme and project leads
• Vendor and IT teams
• Strategy & Change PMO

Teamwork

• Support colleagues to ensure the team delivers a globally consistent model
• Adhere to Strategy & Change objectives and frameworks

Operational Effectiveness & Control

• Appropriate escalation and capture of key risks & issues relating to project milestones
• Following Change Framework guidelines

Requirements

What you will need to succeed in the role:

• Proven track record of change management initiatives would be useful
• Process documentation and mapping experience
• Must have knowledge and experience Operations
• A strong operational trade lifecycle knowledge would be beneficial
• Ability to manage key transformation projects in conjunction with Operations and IT.
• Analytical mind with excellent judgement and decision making skills to identify exceptions in process handling
• Ability to drive out details and question procedures employed to deliver quality services
• Organised, adaptable and self-driven to achieve collective information both formally and informally from Subject Matter Experts
• Excellent relationship builder with strong communication and negotiation skills
• Ability to work to tight deadlines and exacting standards
• Previous experience of working with a Vendor would be beneficial

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

You\xe2\x80\x99ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\xe2\x80\x9d

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Malaysia) Sdn Bhd***

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