Job Description

Description

Primary Objective:

Supports the Head of Corporate Communications & Media Relations in developing and implementing the communications and media outreach strategy and plan, and evaluating its efficacy, to strengthen and boost the Group\xe2\x80\x99s brand image domestically and regionally.

This role will lead all aspects of corporate communications and media relations initiatives including (but not limited to) reputation, crisis and issues management, and managing the integrated and sustainability reports. This encompasses addressing media queries, organising and facilitating media engagement and events, and oversight for content development across the Group\xe2\x80\x99s external platforms. He/she will also develop and facilitate the publishing of the Group\xe2\x80\x99s integrated and sustainability reports in print and digitally, including crafting and finetuning RHB leaders\xe2\x80\x99 messages, liaise with internal and external stakeholders, and managing the various aspects of the reports.

Key Responsibilities:

To strategically support Head of Corporate Communications and Media Relations in the following areas:

• Strategic Communications
• Communications Strategy, Roadmap and Tacticals

• Develop, plan and implement the Group\xe2\x80\x99s communications strategy that aligns with the Group\xe2\x80\x99s overall corporate strategy and brand positioning
• Liaise with business units to provide communications strategy for business-driven projects/initiatives/campaigns

• External Communications

• Draft, edit, and proofread all external communications materials including, but not limited to, news releases, media responses, holding statements, media FAQs, Chairmen and GMD\xe2\x80\x99s speeches for external events and audience,
• Ensure key messages across the business units are clear and consistent with RHB\xe2\x80\x99s corporate strategy, brand positioning, identity and values across all communication materials
• Liaise with key stakeholders on communications matters
• Internal Communications

• Draft, review and revise internal communications from senior management to all staff, including but not limited to Chairman and GMD messages to all staff, senior management members\xe2\x80\x99 messages to all staff on Group-wide initiatives, and industry news
• Lead and manage dissemination of internal communications materials to all staff via the Media and Corporate Communications\xe2\x80\x99 mailboxes

• Media Relations and Management

• Manage relationship with the media and be the key PIC on all media liaison matters
• Plan and implement the Group\xe2\x80\x99s media profiling activities/exercises
• Lead and be responsible for media relations for on-ground events
• Organise and implement media trainings for relevant spokespersons
• Implement media relations initiatives according to approved plans, objectives and schedule
• Plan, organise and implement media engagement for senior management, such as media luncheons
• Monitor and analyse media coverage and review coverage report
• Integrated/Sustainability Reports (\xe2\x80\x9cIR/SR\xe2\x80\x9d)

• Develop and project manage the integrated and sustainability reports from concept to publication.
• Draft, review and fine-tune the RHB Leaders\xe2\x80\x99 messages for integrated and sustainability reports (e.g. Chairman Statement, Group Managing Director, Management Discussion & Analysis, Value Creation Business Model, etc.)

• Facilitate and manage internal (GMCs, SBGs and SFGs) and external stakeholders (creative agency, copywriters, proofreaders, translators, photographers, publishing house) to successfully complete the IR/SR and publish it by the deadline.
• Administration and Governance

• Assist in the development, maintenance and implementation of internal policies, manuals, processes and other administrative material, including the review and awarding of contracts
• Others

• Provide support to other functions within the Group Sustainability and Communications department where necessary

Requirements

Requirements:

• At least a Bachelor\'s Degree in one of the following majors: Communications, Public Relations, Journalism, English, or relevant job-related fields
• At least 7 years of relevant work experience in a position requiring the knowledge and application of strategic communications
• Strong written and oral communication skills in English and Malay, as well as experience in narrative story-telling for internal and editing and effective dissemination to internal and external audiences (samples of work required);
• Able to engage in creative, strategic and critical thinking and possesses background in managing reputation, crisis and issues
• Has experience in providing support for pre-event preparations, as well as on-ground and virtual events
• Has experience in developing and project managing Annual, Integrated and/or Sustainability reports

Knowledge of public relations, media relations, practices, communications strategies and implementation, as well as business/corporate journalism

• Able to work independently and in teams
• Strong written and oral communication skills
• Proficient in English and Bahasa Malaysia. Proficiency in other languages is an added advantage
• Knowledge and experience in marketing communications, web and social media tools, e.g. Word Press, SEO, LinkedIn, Instagram, YouTube, Facebook, X (formerly known as Twitter), etc., are an added advantage.

Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

RHB Bank