Monitor Accounts Receivable, and identify overdue accounts. Prepare regular reports on the status of unpaid accounts and any repayment progress.
Contact customers with overdue accounts and attempt to either collect the overdue amount or get an expected date of collection.
Resolving problems in relation to unpaid invoice by getting assistance from internal stakeholders.
For customer who facing cashflow problem, negotiate a payment plan to collect it in instalments.
Report to management on outstanding issues, whilst highlighting potential debtor problems.
Reconciling complex month-end accounts.
Overseeing the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty.
Send reminder letters for long overdue customer.
Timely follow up on customer with legal action.
Look for ways to improve debt collection processes.
New Customers:
Evaluating new credit requests
Check customer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in timely manner.
Reporting:
Prepare collection report to maintain updated customer overdue listing for credit control tracking purpose.
Prepare estimation collection report
Generate statement of account and email to customer every beginning of the month
Job Requirement:-
At least 4 years of working experience as a credit controller or related fields.
Good understanding of legal complexities of loans, payment plans and interest rates.
Strong organization, analytical, negotiation and communication skills.
Ability to listen to customer and negotiate best solutions.
Familiarity with industry practices and professional standards.
Able to work with minimum supervision, as well as able to contribute to learn development.
People and results oriented and committed with a strong sense of urgency.
Excellent in communication skills and proficient in various languages will be an added advantage.
Strong analytical skills and attention to details
About Precision Control Sdn Bhd:
With more than 35 years of experience, Precision Control has been actively involved in the field of Process Control Instrumentation, Valves, Analyzers, Process Control Systems, Instrument Servicing & Calibration and Engineering Outsourcing since 1985. We are a SIEMENS certified Process Instrument distributor. However, we also represent many leading global manufacturers including Neles, Precision Digital, Chino, Stafsjo, Valmet Automation, Conflow and Teledyne Instruments, Moore Industries, MSA and Temperature Control. Supported by innovative technology, we provide superior quality service, product consultation and project management services that meet customer requirements and budgets. Our solutions have been recognised by international quality bodies and certified with ISO9001 Quality Assurance since 1997. We expanded our business to meet the engineering needs of the northern & east coast region of Malaysia: Precision Control (Penang) Sdn Bhd Precision Control Sdn Bhd (Kuantan Branch)
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