Senior Crew (hoshino Coffee Mid Valley Halal Certified)

Cheras, Malaysia

Job Description

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  • Address customer concerns in reference to product, service rendered or staff interactions.
  • Be Hospitality ambassador promoting and uphold \xe2\x80\x9cJapanese Hospitality\xe2\x80\x9d.
  • Train new hires on standard operating procedure (SOP) of company, from how to handle a negative customer experience to how to properly serve customers.
  • Supervise and participate in preparation of restaurant to be ready for service, following sequence of work during set-up time and service time.
  • Checks that food and beverage orders are delivered as per SOP.
  • Monitor staff punctuality and attendance to ensure smooth operation.
  • Ensure work area is well maintained and clean at all time, including utensils, equipment etc.
  • Ensure workstation is well-stocked and well arranged, before, during and after operation hours.
  • Check staff strictly follows company policies and SOP.
  • Perform shift Opening or Closing on the POS and tally cash and credit card settlements.
  • Ensure that the restaurant is always kept clean and organized, both at the front as well as the kitchen areas.
Benefits
  • Attractive Salary Package
  • Comprehensive Training Program
  • Long Service Award
  • Exceptional Incentive Scheme
  • Accommodation for Outstation Candidates
  • Attractive Annual Bonus
  • Insurance Coverage
  • Panel Clinics & Medical Claims
  • Career Advancement Program
Requirements *
  • Must be Malaysian Citizen
  • Minimum 1 years of relevant working experience In F&B background or similar role.
  • The ability to work under pressure and encourage people.
  • Demonstrate positive mindset and attitude.
  • Disciplined, self-motivated and keen to learn.
  • Strong planning and organizational skills to streamline the operations.
  • Problem solving and counselling staff abilities.
Job Types
  • Full-time, Permanent
Schedule
  • Rotational shift
COVID-19 considerations
  • Must be Fully Vaccinated
Language
  • English and Bahasa Malaysia (Preferred)
Job Type: Full-time Salary: From RM1,800.00 per month Benefits:
  • Additional leave
  • Health insurance
  • Meal provided
  • Opportunities for promotion
  • Professional development
Schedule:
  • Afternoon shift
  • Day shift
  • Rotational shift
Supplemental pay types:
  • Overtime pay
  • Performance bonus
Education:
  • STM/STPM (Preferred)
Language:
  • Bahasa and English (Preferred)
Shift availability:
  • Day Shift (Preferred)
Night Shift (Preferred) Job Type: Full-time Salary: From RM2,000.00 per month Benefits:
  • Health insurance
  • Opportunities for promotion
  • Professional development
Schedule:
  • Afternoon shift
  • Day shift
  • Rotational shift
Supplemental pay types:
  • Attendance bonus
  • Performance bonus

  • Health insurance

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Job Detail

  • Job Id
    JD918770
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cheras, Malaysia
  • Education
    Not mentioned