Senior Crew (hoshino Coffee Mid Valley Halal Certified)
Cheras, Malaysia
Job Description
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- Address customer concerns in reference to product, service rendered or staff interactions.
- Be Hospitality ambassador promoting and uphold \xe2\x80\x9cJapanese Hospitality\xe2\x80\x9d.
- Train new hires on standard operating procedure (SOP) of company, from how to handle a negative customer experience to how to properly serve customers.
- Supervise and participate in preparation of restaurant to be ready for service, following sequence of work during set-up time and service time.
- Checks that food and beverage orders are delivered as per SOP.
- Monitor staff punctuality and attendance to ensure smooth operation.
- Ensure work area is well maintained and clean at all time, including utensils, equipment etc.
- Ensure workstation is well-stocked and well arranged, before, during and after operation hours.
- Check staff strictly follows company policies and SOP.
- Perform shift Opening or Closing on the POS and tally cash and credit card settlements.
- Ensure that the restaurant is always kept clean and organized, both at the front as well as the kitchen areas.
- Attractive Salary Package
- Comprehensive Training Program
- Long Service Award
- Exceptional Incentive Scheme
- Accommodation for Outstation Candidates
- Attractive Annual Bonus
- Insurance Coverage
- Panel Clinics & Medical Claims
- Career Advancement Program
- Must be Malaysian Citizen
- Minimum 1 years of relevant working experience In F&B background or similar role.
- The ability to work under pressure and encourage people.
- Demonstrate positive mindset and attitude.
- Disciplined, self-motivated and keen to learn.
- Strong planning and organizational skills to streamline the operations.
- Problem solving and counselling staff abilities.
- Full-time, Permanent
- Rotational shift
- Must be Fully Vaccinated
- English and Bahasa Malaysia (Preferred)
- Additional leave
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development
- Afternoon shift
- Day shift
- Rotational shift
- Overtime pay
- Performance bonus
- STM/STPM (Preferred)
- Bahasa and English (Preferred)
- Day Shift (Preferred)
- Health insurance
- Opportunities for promotion
- Professional development
- Afternoon shift
- Day shift
- Rotational shift
- Attendance bonus
- Performance bonus
- Health insurance
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Job Detail
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Job IdJD918770
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCheras, Malaysia
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EducationNot mentioned