Job Description

About FWD Group FWD Group is a pan-Asian life insurance business with approximately 10 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insura About FWD Group FWD Group is a pan-Asian life insurance business with approximately 10 million customers across 10 markets, including some of the fastest growing insurance markets in the world. Established in 2013, FWD is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance. For more information please visit FWD Technology and Innovation Malaysia Sdn. Bhd., known as FWD TIM, was set up in late 2019 and is part of the FWD Group. FWD TIM in Malaysia is one of the FWD Group's office locations serving multiple markets within FWD Group and employing team members in various functions including Group Digital & Data, Digital Innovation, the IT Hub and our Centre of Excellence comprising Actuarial, Finance and Product Proposition functions.PURPOSE . Have overall responsibility for supporting FWD Database Infrastructure from design through implementation, ongoing management and support . Provides investigation, diagnostic testing and resolution of Database System. . Assist on New Business Unit Build-up. KEY ACCOUNTAIBILITIES . Act as the Database team member for management and support of FWD IT Database system, services availability, capacity and 7x24 hours support. . Carry out database system maintenance including troubleshooting, performance monitoring and tuning. . Support regional financial system implementation (IFRS17) . Design DB architecture and capacity planning of regional projects . Establish Database System infrastructure standard on compliance and security . Review existing DB infrastructure and manage enhancement/improvement plans . Design and manage DR Drill and BCP processes KEY PERFORMANCE INDICATORS . Service Level Management - Database service availability in accordance with Service targets, and management of incidents. . Implement IT Projects and Support Existing Business Units . Support New Business Unit Build-up & other Group Initiatives . Compliance to IT Risk & Security policies . Operation Task Management EXTERNAL & INTERNAL CONTACTS . Vendors and/or Service Providers . Group IT/DBA teams . IT/DBA Team - Other Countries . FWD Takaful QUALIFICATIONS / EXPERIENCE . Degree holder in Computer Science / Information Technology or equivalent with more than 7 years of database administration experience gained in sizable organization . Holder of professional qualification(s) preferred e.g. Microsoft SQL and Oracle. KNOWLEDGE & TECHNICAL SKILLS . At least 8-10 hands-on experience in database administration with MS SQL 2012/2016, Oracle, IBM CDC and ETL . Hands-on experience in database projects, capacity planning, performance monitoring and tuning, database monitoring, data replication and database encryption . Hands-on experience in Microsoft Azure / AWS Cloud infrastructure services is preferred. . Proficient in database design and problem solving of database problem . Able to work independent, self-motivated and willing to take challenges . Able to communicate with colleagues and vendors at different levels . Able to manage database system projects . Good command of written English, fluent in spoken English . Willingness to learn new IT Technology